【2026 New College Graduate 新鮮人專區】Customer Engineer 客戶技術支援工程師/ iTeam 全球裝機工程師

Applied Materials
Kaohsiung
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Customer communication","Troubleshooting","Diagnostic thinking","Safety compliance","Problem solving"]

Serve as a Customer Engineer and field service liaison to install, maintain, and upgrade semiconductor and display equipment for customers. Use digital analytics and diagnostic techniques to troubleshoot issues, perform preventative and corrective maintenance, and complete quality repairs. Coordinate with other engineers on escalation calls for fab issues, follow procedures/checklists and safety requirements (including clean room PPE), and help execute projects to improve uptime and reduce costs.

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Applied Materials
Applied Materials
4 days ago

【2026 New College Graduate 新鮮人專區】Customer Engineer 客戶技術支援工程師/ iTeam 全球裝機工程師

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Last checked: 19 hours agoStatus: Live

Job Summary

Serve as a Customer Engineer and field service liaison to install, maintain, and upgrade semiconductor and display equipment for customers. Use digital analytics and diagnostic techniques to troubleshoot issues, perform preventative and corrective maintenance, and complete quality repairs. Coordinate with other engineers on escalation calls for fab issues, follow procedures/checklists and safety requirements (including clean room PPE), and help execute projects to improve uptime and reduce costs.
Location: Kaohsiung
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Graduate level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment and serve as the direct liaison with customers.
  • •Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Respond to fab issues via communication with other engineers and participation in escalation conference calls.
  • •Follow procedures/checklists and ensure correct procedure/schematic revisions before performing work.
  • •Diagnose and resolve recurring technical problems, assist senior engineers, and support technical issue delivery to internal/external stakeholders.
Travel: Extensive travel

Key Requirements

  • •No prior industry experience required for 2026 graduates and recent graduates.
  • •Able to perform standard service activities (Tier I unassisted; Tier II with assistance) including routine preventative maintenance and quality repairs.
  • •Demonstrated ability to diagnose and resolve technical problems and support escalation plans and day-to-day issue resolution.
  • •Ability to follow checklists and procedures, ensure correct revisions of procedures/schematics, and use knowledge management systems while following IP guidelines.
  • •Physically able to work in demanding environments (e.g., standing/walking, lifting up to 35 lbs.) and use clean-room PPE and safety procedures.
Skills:Customer communicationTroubleshootingDiagnostic thinkingSafety complianceProblem solving
Tech Stack:Digital analyticsDocumentationTest equipmentKnowledge management systemsCircuit diagrams

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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