Sr. Support / Software Engineer (TippingPoint)

Trend Micro
Taipei
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Teamwork","Problem-solving","Initiative","Self-motivation"]

Join Trend Micro’s TippingPoint Taiwan Engineering Team to troubleshoot, diagnose, and engineer fixes for TPS and SMS intrusion-prevention products. You will own end-to-end case handling from triage through release, collaborate with US and global teams, work with C/C++ (TPS) and Java (SMS) under Linux, and apply AI-assisted development to improve debugging, automation, and release quality.

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FursaFursa
Trend Micro
Trend Micro
3 months ago

Sr. Support / Software Engineer (TippingPoint)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Join Trend Micro’s TippingPoint Taiwan Engineering Team to troubleshoot, diagnose, and engineer fixes for TPS and SMS intrusion-prevention products. You will own end-to-end case handling from triage through release, collaborate with US and global teams, work with C/C++ (TPS) and Java (SMS) under Linux, and apply AI-assisted development to improve debugging, automation, and release quality.
Location: Taipei
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Handle customer cases end-to-end: triage, reproduce, investigate, identify root causes, implement fixes, verify, and release patches
  • •Collaborate closely with US TippingPoint engineers and global support teams for knowledge transfer and issue resolution
  • •Work on C/C++ code base for TPS and Java code base for SMS, under Linux environments
  • •Analyze logs, core dumps, and network traces to pinpoint defects or performance issues
  • •Develop diagnostic tools, automation scripts, or internal utilities to improve triage efficiency

Key Requirements

  • •BS/MS in Computer Science, Information Technology or related field
  • •3+ years of experience in software development or sustaining engineering
  • •Proficiency in C/C++ (for TPS) and Java (for SMS), with solid understanding of Linux systems and networking fundamentals
  • •Familiar with troubleshooting, debugging, and root cause analysis of large code bases
  • •Experience with source control (Git), build systems, and CI/CD pipelines
Experience:3+ yearsCybersecurityNetwork securityIntrusion prevention
Education:Bachelor's
Skills:CommunicationTeamworkProblem-solvingInitiativeSelf-motivation
Languages:English
Tech Stack:C/C++JavaLinuxGitCI/CDTCP/IPVLANIPSecAI-assisted development tools

Company Brief

Trend Micro
Global cybersecurity company providing endpoint, cloud, network, and hybrid security solutions to protect businesses and consumers from cyber threats, leveraging threat intelligence, machine learning, and automated protection across environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1988
WebsiteLinkedIn