13 hours ago

Senior Case Manager Level 1 (Charlestown, NSW, AU, 2290)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own a portfolio of complex personal injury claims, ensuring compliance while developing strategic claim plans that support recovery, rehabilitation, and return-to-health outcomes. Make informed liability and entitlement decisions using medical and factual information, manage sensitive customer interactions, and collaborate with employers, health providers, legal representatives, and rehabilitation specialists. Coach and mentor Case Managers, act as a subject matter expert, and analyze claim trends to improve customer outcomes, performance, and compliance.

Location: Australia

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Manage a portfolio of complex personal injury claims, ensuring compliance with legislative, regulatory, and Allianz requirements.
•Develop and implement strategic claim management plans to support recovery, rehabilitation, and return-to-health outcomes.
•Make liability and entitlement decisions based on thorough assessment of medical, factual, and other relevant information.
•Build and maintain relationships with customers and key stakeholders such as employers, health providers, rehabilitation specialists, and legal representatives.
•Provide coaching and mentoring to Case Managers, act as a subject matter expert for complex claims, and analyze claim trends to improve outcomes and standards.

Pay and Benefits

Perks:Learning BudgetEquity

Key Requirements

•Demonstrated experience managing complex personal injury claims and injury management, rehabilitation, or case management portfolios.
•Strong technical capability to assess complex claim scenarios and make informed liability and entitlement decisions.
•Ability to communicate confidently with customers and stakeholders, including sensitive conversations with empathy and professionalism.
•Proven relationship-building and stakeholder engagement skills to drive successful outcomes.
•Comfort navigating multiple systems while maintaining accurate records, managing workloads, and meeting compliance requirements.

Experience:Personal injury claimsInjury managementRehabilitationCase management

Skills:CommunicationEmpathyRelationship buildingProblem-solvingDecision-making

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

13 hours ago

Senior Case Manager Level 1 (Charlestown, NSW, AU, 2290)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Australia

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Manage a portfolio of complex personal injury claims, ensuring compliance with legislative, regulatory, and Allianz requirements.
•Develop and implement strategic claim management plans to support recovery, rehabilitation, and return-to-health outcomes.
•Make liability and entitlement decisions based on thorough assessment of medical, factual, and other relevant information.
•Build and maintain relationships with customers and key stakeholders such as employers, health providers, rehabilitation specialists, and legal representatives.
•Provide coaching and mentoring to Case Managers, act as a subject matter expert for complex claims, and analyze claim trends to improve outcomes and standards.

Pay and Benefits

Perks:Learning BudgetEquity

Key Requirements

•Demonstrated experience managing complex personal injury claims and injury management, rehabilitation, or case management portfolios.
•Strong technical capability to assess complex claim scenarios and make informed liability and entitlement decisions.
•Ability to communicate confidently with customers and stakeholders, including sensitive conversations with empathy and professionalism.
•Proven relationship-building and stakeholder engagement skills to drive successful outcomes.
•Comfort navigating multiple systems while maintaining accurate records, managing workloads, and meeting compliance requirements.

Experience:Personal injury claimsInjury managementRehabilitationCase management

Skills:CommunicationEmpathyRelationship buildingProblem-solvingDecision-making

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn