Senior Account Manager

Manage client service coverage for high-valued Global Payments Solutions (GPS) clients, ensuring expectations are consistently met and trusted advisor relationships are established. Drive account management excellence by delivering service, managing risks, retaining revenue, and generating incremental revenue and digital utilization. Resolve client issues as an escalation point, identify process improvements, cross-sell GPS products, and collaborate with Sales, Product, and Operations to deliver customized solutions domestically and across sites.