Account Manager-BIN Sponsorship

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Manage a portfolio of mid-market to large enterprise clients by serving as the day-to-day contact, building trusted-advisor relationships, and driving satisfaction, loyalty, revenue, and profitability. Support client needs with operational delivery and product consultation, handle escalations, cross-sell based on client needs, and manage renewals and contract negotiations. Provide quarterly performance updates and guide clients on industry trends, regulatory/compliance requirements, and PCI compliance.

Location: Columbus

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Serve as the day-to-day contact for assigned mid-market to large enterprise clients to increase satisfaction, loyalty, revenue, and profitability.
•Engage regularly with clients and act as a trusted advisor to address issues and resolve escalations with internal and external teams.
•Maintain strong understanding of client needs and available products to cross-sell within the assigned portfolio.
•Elevate client value by introducing technology solutions, keeping clients informed on industry trends, regulatory changes, and compliance requirements (including PCI).
•Handle renewal contract negotiations and deliver quarterly updates to management on performance metrics and strategic insights.

Travel: Low travel

Key Requirements

•Bachelor’s Degree.
•10+ years of merchant services industry experience in customer service, sales, implementations, relationship management, and/or project management.
•10+ years of experience with credit card processing/transactions and operational support, including card brand rules.
•10+ years building relationships and using solution selling to align client needs with appropriate products/services.
•10+ years using software tools including Word and Excel, and Salesforce.

Experience:Merchant servicesCredit card processing

Education:Bachelor's

Skills:CommunicationInterpersonal skillsConflict resolutionStrategic thinkingRelationship building

Tech Stack:SalesforceWordExcel

Company Brief

Huntington Bancshares

Industry: Banking

Website

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Huntington Bancshares

1 week ago

Account Manager-BIN Sponsorship

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Columbus

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Serve as the day-to-day contact for assigned mid-market to large enterprise clients to increase satisfaction, loyalty, revenue, and profitability.
•Engage regularly with clients and act as a trusted advisor to address issues and resolve escalations with internal and external teams.
•Maintain strong understanding of client needs and available products to cross-sell within the assigned portfolio.
•Elevate client value by introducing technology solutions, keeping clients informed on industry trends, regulatory changes, and compliance requirements (including PCI).
•Handle renewal contract negotiations and deliver quarterly updates to management on performance metrics and strategic insights.

Travel: Low travel

Key Requirements

•Bachelor’s Degree.
•10+ years of merchant services industry experience in customer service, sales, implementations, relationship management, and/or project management.
•10+ years of experience with credit card processing/transactions and operational support, including card brand rules.
•10+ years building relationships and using solution selling to align client needs with appropriate products/services.
•10+ years using software tools including Word and Excel, and Salesforce.

Experience:Merchant servicesCredit card processing

Education:Bachelor's

Skills:CommunicationInterpersonal skillsConflict resolutionStrategic thinkingRelationship building

Tech Stack:SalesforceWordExcel

Company Brief

Huntington Bancshares

Industry: Banking

Website