Association Banking LockBox Specialist I

Process lockbox payments and related requests, including opening mail, preparing remittances, and supporting payment remittance reporting. Handle ACH customer requests, ACH files, returns, and NOCs, and process coupon document order requests by reviewing Excel/data files for import and printing. Verify and maintain customer lockbox data in core processing systems, assist customers via calls and eCLASS, and resolve document scanning/committing and other processing issues while following departmental procedures and completing required BSA/AML training.