Principal Product Designer, UX

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsEducation: bachelorsSkills: ["Storytelling","Presentation","Mentorship","Organizational skills","Analytical thinking"]

Join the Digital Customer Experience team to lead UX and design strategy from concept through implementation. You’ll influence product and design decisions, partner with design systems to scale standards and governance, and present work to stakeholders. Mentor designers with constructive, data-driven feedback, manage cross-channel interdependencies across 60+ peers, and champion accessibility and inclusive design while staying current on web and app trends, including generative AI and spatial computing.

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American Airlines Group
American Airlines Group
1 hour ago

Principal Product Designer, UX

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Job Summary

Join the Digital Customer Experience team to lead UX and design strategy from concept through implementation. You’ll influence product and design decisions, partner with design systems to scale standards and governance, and present work to stakeholders. Mentor designers with constructive, data-driven feedback, manage cross-channel interdependencies across 60+ peers, and champion accessibility and inclusive design while staying current on web and app trends, including generative AI and spatial computing.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Influence leadership by setting a creative vision that makes travel easy for customers and employees and enables design at scale.
  • •Partner with the design systems team to define standards, process, and governance for reuse and efficiency.
  • •Mentor designers and provide constructive feedback to enable data-driven, customer-centric designs.
  • •Conceptualize and develop design strategies and lead ideation and concept exploration activities.
  • •Champion accessibility and inclusive design, and streamline design processes at scale through regular design reviews and office hours.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet Insurance

Key Requirements

  • •Bachelor’s degree in visual communication/design, interactive design, HCI or related discipline (or equivalent experience).
  • •5+ years as a UX creative practitioner with a proven track record at large or highly matrixed organizations.
  • •Experience collaborating with engineers from inception through implementation in an agile environment.
  • •Experience designing responsive, adaptive, and accessible experiences across mobile (iOS/Android), desktop, and web.
  • •Knowledge of and proficiency using remote unmoderated testing tools and moderated testing devices/platforms.
Experience:5+ yearsEnterprise design systemsAgileResponsive designAccessibilityLarge organizationsUser-centered design
Education:Bachelor's in visual communication/design, interactive design, human computer interaction (or related discipline)
Skills:StorytellingPresentationMentorshipOrganizational skillsAnalytical thinking
Tech Stack:FigmaAdobe CCHTMLCSSJavaScriptWCAG 2.0RallyJiraAha!Design prototyping toolsDesign systems

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn