Customer Experience Banker - Rayville

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen","Problem-solving"]

Serve as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and needs and recommending deposit and banking products. Provide accurate transaction processing while delivering exemplary customer service. Use a disciplined sales approach with new-customer follow-up, outbound calling, and referrals to deepen partnerships, and educate customers on deposit products while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
5 hours ago

Customer Experience Banker - Rayville

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Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and needs and recommending deposit and banking products. Provide accurate transaction processing while delivering exemplary customer service. Use a disciplined sales approach with new-customer follow-up, outbound calling, and referrals to deepen partnerships, and educate customers on deposit products while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Process customer transactions accurately and efficiently, and balance daily.
  • •Educate customers on consumer deposit products and recommend appropriate deposit and other banking products and services.
  • •Grow customer relationships using a disciplined sales process, including new-customer follow-up, outbound calling, and referral sourcing.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Comfort with technology such as mobile services and online banking services.
  • •Experience in customer service in banking, financial services, or goal-driven retail sales (preferred 1 year+).
  • •Cash handling skills (preferred).
Experience:1+ years
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumenProblem-solving
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn