Store Manager (Burnaby, BC, CA)

Pandora Group
Burnaby
Workplace: OnsiteFull timeFunction: Healthcare (Clinical, Medical, Wellness)Experience: 3-5 yearsSkills: ["Leadership","Communication","Analytical thinking","Coaching","Recruiting"]

Lead daily operations of a Pandora concept store in Burnaby by delivering exceptional customer experiences and driving sales performance. Coach and manage Assistant Store Managers, Sales Leads, and Sales Associates to exceed individual and store targets, KPIs, and commercial goals. Ensure brand standards through visual merchandising and efficient store processes, handle performance and policy issues with partners, and attract top talent through recruiting and succession planning.

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Pandora Group
Pandora Group
2 days ago

Store Manager (Burnaby, BC, CA)

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Last checked: 21 hours agoStatus: Live

Job Summary

Lead daily operations of a Pandora concept store in Burnaby by delivering exceptional customer experiences and driving sales performance. Coach and manage Assistant Store Managers, Sales Leads, and Sales Associates to exceed individual and store targets, KPIs, and commercial goals. Ensure brand standards through visual merchandising and efficient store processes, handle performance and policy issues with partners, and attract top talent through recruiting and succession planning.
Location: Burnaby
Workplace: Onsite
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Manager level

Key Responsibilities

  • •Immerse in Pandora’s brand, culture, and product to drive exceptional customer experiences on the sales floor.
  • •Coach and manage Assistant Store Managers, Sales Leads, and Sales Associates to exceed sales goals and KPI expectations.
  • •Build and maintain brand loyalty by providing excellent product knowledge and memorable shopping experiences.
  • •Implement visual merchandising directives and ensure efficient operational processes.
  • •Partner with Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations, and support talent recruitment and development.

Pay and Benefits

Perks:Health InsuranceDentalVisionDisability InsuranceLife InsurancePaid LeaveProduct DiscountsRrsp

Key Requirements

  • •3-5+ years of experience as a Store Manager in a high-performance selling environment.
  • •Ability to deliver exceptional customer experiences through strong communication and relationship-building.
  • •Demonstrated analytical thinking and business acumen to drive results against sales goals and KPIs.
  • •Proven ability to recruit, retain, and develop high-performing teams, including succession planning and internal mobility.
  • •Knowledge of Microsoft Office 365 Suite and retail point of sale systems.
Experience:3-5 yearsRetailJewellery
Skills:LeadershipCommunicationAnalytical thinkingCoachingRecruiting
Tech Stack:Microsoft Office 365 SuiteRetail point of sale systemsLinkedIn learning

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website