1 day ago

Assistant Front Office Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Support daily Front Office operations by ensuring exceptional guest service, overseeing key arrival areas, and helping lead team performance. Assist with front office strategy, budgeting, reporting, staffing schedules, and compliance with hotel policies. Coordinate with Sales, Catering, Housekeeping, and other departments for smooth housing activities. Lead recruitment, training, coaching, and employee engagement while driving 100% guest satisfaction through genuine hospitality.

Location: Salt Lake City

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Manage the operation of the front office and related areas, creating the first guest impression by supervising door, bell stand, parking, concierge, and front office areas.
•Develop and implement strategies and processes for front office and related departments to support service and financial goals.
•Participate in annual budget preparation, monitor performance, and take corrective actions as needed.
•Prepare and analyze reports, track status, and adjust schedules to maximize productivity based on forecasts.
•Recruit, train, coach, and develop front office team members while driving employee engagement and ensuring 100% guest satisfaction.

Pay and Benefits

Perks:Paid LeavePaid Holidays

Key Requirements

•Minimum one year in a supervisory or management front office position and previous management experience.
•High school diploma or GED required; bachelor degree preferred.
•Strong computer systems skills, including reservations and reporting systems, plus strong Microsoft Office skills.
•Strong organizational skills, critical thinking, problem-solving, and attention to detail.
•Willing to work a flexible schedule including weekends and holidays, and able to work in stressful, high-pressure situations.

Experience:Hospitality

Education:High School

Skills:Guest serviceLeadershipOrganizational skillsCritical thinkingProblem-solving

Tech Stack:Microsoft OfficeReservations systemsReporting systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Choice Hotels

Operates and franchises a global portfolio of hotel brands, providing reservation, marketing, and franchise support services to independent and chain hotels across economy to upscale segments.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Rockville, United States

Founded: 1939

Glassdoor: 3.6

Website LinkedIn

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Choice Hotels

1 day ago

Assistant Front Office Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Salt Lake City

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Manage the operation of the front office and related areas, creating the first guest impression by supervising door, bell stand, parking, concierge, and front office areas.
•Develop and implement strategies and processes for front office and related departments to support service and financial goals.
•Participate in annual budget preparation, monitor performance, and take corrective actions as needed.
•Prepare and analyze reports, track status, and adjust schedules to maximize productivity based on forecasts.
•Recruit, train, coach, and develop front office team members while driving employee engagement and ensuring 100% guest satisfaction.

Pay and Benefits

Perks:Paid LeavePaid Holidays

Key Requirements

•Minimum one year in a supervisory or management front office position and previous management experience.
•High school diploma or GED required; bachelor degree preferred.
•Strong computer systems skills, including reservations and reporting systems, plus strong Microsoft Office skills.
•Strong organizational skills, critical thinking, problem-solving, and attention to detail.
•Willing to work a flexible schedule including weekends and holidays, and able to work in stressful, high-pressure situations.

Experience:Hospitality

Education:High School

Skills:Guest serviceLeadershipOrganizational skillsCritical thinkingProblem-solving

Tech Stack:Microsoft OfficeReservations systemsReporting systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Choice Hotels

Operates and franchises a global portfolio of hotel brands, providing reservation, marketing, and franchise support services to independent and chain hotels across economy to upscale segments.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Rockville, United States

Founded: 1939

Glassdoor: 3.6

Website LinkedIn