Smartsheet

1 month ago

Client Services Director (Remote Eligible)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Lead end-to-end services sales for Smartsheet’s Professional Services portfolio in a remote-eligible enterprise setting. Drive value-based conversations, coordinate multi-solution pursuits, and influence executive stakeholders to accelerate deal velocity, while mentoring peers and shaping GTM strategies. Manage pipeline with discipline, leverage Salesforce/Clari, and expand platform adoption through strategic relationships and outcomes-focused selling.

Location: Bellevue

Workplace: Remote

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support
•Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi-solution expansion, and long term value creation
•Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won
•Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction
•Generate and progress pipeline: Maintain ~3× coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans
•Forecast with discipline: Use Salesforce and Clari for precise pipeline hygiene, risk surfacing, and call accuracy; proactively course correct to protect the quarter while shaping the next
•Contribute thought leadership: Mentor peers, share market/competitive insights, and inform GTM refinements (offers, packaging, playbooks)

Travel: High travel

Pay and Benefits

Salary: USD 112,500 - 172,500 annually

Perks:Health Insurance401kRemote Work

Key Requirements

•7+ years carrying a services or solutions quota for enterprise customers with a track record of closing Professional Services opportunities >$250k (seven-figure TCV a plus)
•Proven success leading complex, multi-stakeholder, multi-solution deals across large enterprise accounts
•Strong command of value-based selling (e.g., Smartsheet Value Selling, MEDDIC, Challenger) and ability to articulate defensible ROI tied to outcomes and CLV
•Track record in territory management and account planning across Large Enterprise
•Bachelor’s degree required; advanced degree preferred

Experience:7+ yearsSaaSEnterprise softwareProfessional services

Education:Bachelor's

Skills:LeadershipCommunicationNegotiationPresentationRelationship management

Languages:English

Tech Stack:SalesforceClariMEDDICSmartsheet

Company Brief

Smartsheet

Provides a cloud-based work management platform that enables teams to plan, track, automate, and report on work. Smartsheet combines spreadsheets, collaboration, and workflow automation to help organizations manage projects and processes at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bellevue, United States

Founded: 2005

Website LinkedIn

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Smartsheet

1 month ago

Client Services Director (Remote Eligible)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Bellevue

Workplace: Remote

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support
•Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi-solution expansion, and long term value creation
•Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won
•Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction
•Generate and progress pipeline: Maintain ~3× coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans
•Forecast with discipline: Use Salesforce and Clari for precise pipeline hygiene, risk surfacing, and call accuracy; proactively course correct to protect the quarter while shaping the next
•Contribute thought leadership: Mentor peers, share market/competitive insights, and inform GTM refinements (offers, packaging, playbooks)

Travel: High travel

Pay and Benefits

Salary: USD 112,500 - 172,500 annually

Perks:Health Insurance401kRemote Work

Key Requirements

•7+ years carrying a services or solutions quota for enterprise customers with a track record of closing Professional Services opportunities >$250k (seven-figure TCV a plus)
•Proven success leading complex, multi-stakeholder, multi-solution deals across large enterprise accounts
•Strong command of value-based selling (e.g., Smartsheet Value Selling, MEDDIC, Challenger) and ability to articulate defensible ROI tied to outcomes and CLV
•Track record in territory management and account planning across Large Enterprise
•Bachelor’s degree required; advanced degree preferred

Experience:7+ yearsSaaSEnterprise softwareProfessional services

Education:Bachelor's

Skills:LeadershipCommunicationNegotiationPresentationRelationship management

Languages:English

Tech Stack:SalesforceClariMEDDICSmartsheet

Company Brief

Smartsheet

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bellevue, United States

Founded: 2005

Website LinkedIn