Call Center Senior Associate
NTT
Gurugram
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales Engineering0Skills: ["Communication","Persuasion","Active listening","Customer empathy","Resilience"]Engage Canada-based customers through high-volume outbound calls, promoting telecom products and retention offers. Use consultative selling to understand needs, recommend tailored solutions, handle objections, and drive conversions. Meet daily, weekly, and monthly sales targets while delivering strong customer experience. Maintain accurate CRM records and ensure compliance with scripts, quality, and process standards.

