1 week ago

CRM Data and Customer Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Use customer analytics to shape and optimize customer strategy, supporting revenue growth, improved engagement, and a better client experience. Partner with CRM, Clienteling, Marketing, Digital, and regional teams to turn business questions into actionable insights. Build and maintain dashboards for global and regional CRM campaigns, measure CRM initiative impact, and use segmentation and predictive modelling to identify growth opportunities.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Mid level

Key Responsibilities

•Analyse customer behaviour and identify opportunities to improve CRM and clienteling performance.
•Measure and communicate the business impact of CRM initiatives and customer programmes.
•Develop and maintain dashboards to monitor Global and Regional CRM campaign performance and recommend ways to increase ROI.
•Support qualitative and quantitative research to understand customer behaviour and preferences.
•Use customer segmentation and predictive modelling to identify growth opportunities and drive revenue, partnering with CRM, Clienteling, Marketing, Digital, and regional teams.

Key Requirements

•2–4 years' experience in CRM Analytics, Customer Insights, Business Intelligence, Marketing Analytics, or a similar analytical role.
•Strong analytical skills working with large, complex data sets.
•Proficiency with Excel and PowerPoint.
•Experience with SQL and data visualization tools (e.g. Tableau, Power BI).
•Degree in a quantitative discipline (e.g. Mathematics, Statistics, Economics, Data Science) or Marketing.

Experience:2-4 yearsCRM AnalyticsCustomer InsightsBusiness IntelligenceMarketing AnalyticsRetailFashionLuxury

Education:

Skills:Analytical skillsProblem-solvingAttention to detailData visualizationCommunication

Languages:English

Tech Stack:ExcelPowerPointSQLTableauPower BI

Company Brief

Jimmy Choo

British luxury fashion brand known for high-end shoes, handbags, and accessories, founded by designer Jimmy Choo. Operates globally as part of a larger publicly listed fashion group, with a presence in retail, wholesale and e-commerce.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1996

Website LinkedIn

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Jimmy Choo

1 week ago

CRM Data and Customer Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Mid level

Key Responsibilities

•Analyse customer behaviour and identify opportunities to improve CRM and clienteling performance.
•Measure and communicate the business impact of CRM initiatives and customer programmes.
•Develop and maintain dashboards to monitor Global and Regional CRM campaign performance and recommend ways to increase ROI.
•Support qualitative and quantitative research to understand customer behaviour and preferences.
•Use customer segmentation and predictive modelling to identify growth opportunities and drive revenue, partnering with CRM, Clienteling, Marketing, Digital, and regional teams.

Key Requirements

•2–4 years' experience in CRM Analytics, Customer Insights, Business Intelligence, Marketing Analytics, or a similar analytical role.
•Strong analytical skills working with large, complex data sets.
•Proficiency with Excel and PowerPoint.
•Experience with SQL and data visualization tools (e.g. Tableau, Power BI).
•Degree in a quantitative discipline (e.g. Mathematics, Statistics, Economics, Data Science) or Marketing.

Experience:2-4 yearsCRM AnalyticsCustomer InsightsBusiness IntelligenceMarketing AnalyticsRetailFashionLuxury

Education:

Skills:Analytical skillsProblem-solvingAttention to detailData visualizationCommunication

Languages:English

Tech Stack:ExcelPowerPointSQLTableauPower BI

Company Brief

Jimmy Choo

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1996

Website LinkedIn