Development Support Engineer

Cloudbees
United States
Workplace: RemoteFull timeUSD 210,000 - 230,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Communication","Technical advisory","Customer-facing collaboration","Translating requirements","Presenting complex concepts"]

Serve as a trusted technical advisor to prospects and customers across North America, partnering with Account Executives to run technical evaluations, demos, and proof-of-concepts for CloudBees’ DevOps platform. Translate customer DevOps challenges into scalable solutions, support RFPs and security questionnaires, and lead architecture discussions. Stay current on DevOps trends and product updates, while sharing customer insights to help influence the product roadmap.

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FursaFursa
Cloudbees
Cloudbees
2 months ago

Development Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as a trusted technical advisor to prospects and customers across North America, partnering with Account Executives to run technical evaluations, demos, and proof-of-concepts for CloudBees’ DevOps platform. Translate customer DevOps challenges into scalable solutions, support RFPs and security questionnaires, and lead architecture discussions. Stay current on DevOps trends and product updates, while sharing customer insights to help influence the product roadmap.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Partner with Sales to drive the technical evaluation and pre-sales process.
  • •Lead product demonstrations, technical presentations, and proof-of-concepts.
  • •Understand customer DevOps workflows, CI/CD pipelines, and infrastructure.
  • •Translate technical requirements into CloudBees solutions that meet business needs.
  • •Support RFPs, security questionnaires, and architecture discussions.

Pay and Benefits

Salary: USD 210,000 - 230,000 annually
Perks:Health InsuranceDentalVisionHsa/fsaRemote WorkPaid Leave401kEquity

Key Requirements

  • •7+ years of experience as a Solutions Engineer (or similar customer-facing technical role).
  • •Strong understanding of DevOps concepts, CI/CD, and modern software delivery practices.
  • •Hands-on experience with tools such as Jenkins, Git, Kubernetes, Docker, and cloud platforms (AWS, Azure, GCP).
  • •Ability to explain complex technical concepts to technical and non-technical audiences.
  • •Comfortable working in a fast-paced startup environment.
Experience:7+ yearsDevOpsCI/CDSaaSPlatform products
Skills:CommunicationTechnical advisoryCustomer-facing collaborationTranslating requirementsPresenting complex concepts
Tech Stack:JenkinsGitKubernetesDockerAWSAzureGCPCI/CDDevOps

Company Brief

Cloudbees
Provides enterprise software delivery and DevOps tools, including CI/CD automation, application release orchestration, and Jenkins-based solutions for building, testing, and deploying software at scale.
Industry: Developer Tools
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: United States
Founded: 2010
WebsiteLinkedIn