Front Desk Agent

Distro
New York
Workplace: OnsiteFull timeUSD 2,400 - 3,400 monthlyFunction: Hospitality & Food ServiceExperience: 1-3 yearsSkills: ["Interpersonal communication","Attention to detail","Multitasking","Service excellence","Composure under pressure"]

Serve as the first point of contact for members and guests, delivering a polished arrival experience and handling check-in/out with accuracy. Manage reservations across spa treatments, courts, dining, and member events, maintain member records, and process payments. Coordinate with departments during shifts, respond to inquiries and communications, and help support club programming and member events. You’ll thrive in a fast-paced environment with strong hospitality instincts and attention to detail.

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FursaFursa
Distro
Distro
1 week ago

Front Desk Agent

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the first point of contact for members and guests, delivering a polished arrival experience and handling check-in/out with accuracy. Manage reservations across spa treatments, courts, dining, and member events, maintain member records, and process payments. Coordinate with departments during shifts, respond to inquiries and communications, and help support club programming and member events. You’ll thrive in a fast-paced environment with strong hospitality instincts and attention to detail.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Greet members and guests warmly and manage check-in and check-out procedures efficiently.
  • •Anticipate member needs, handle inquiries and concerns professionally, and provide solutions and service recommendations.
  • •Manage reservations for spa treatments, padel courts, dining, and member events; maintain member records in the club management system.
  • •Monitor and maintain the cleanliness, organization, and polished presentation of the lobby and reception areas.
  • •Answer calls, texts, and digital communications during shifts and coordinate with departments to fulfill requests.

Pay and Benefits

Salary: USD 2,400 - 3,400 monthly

Key Requirements

  • •1 to 3 years of front desk, guest services, or hospitality experience in a luxury hotel, private club, or high-end retail environment.
  • •Warm, professional demeanor with exceptional interpersonal and communication skills.
  • •Strong attention to detail and ability to multitask in a fast-paced environment.
  • •Proficiency with reservation management systems and Microsoft Office or Google Suite.
  • •Flexibility to work mornings, evenings, weekends, and holidays as required.
Experience:1-3 yearsLuxury hospitalityPrivate clubHigh-end retail
Skills:Interpersonal communicationAttention to detailMultitaskingService excellenceComposure under pressure
Tech Stack:Microsoft OfficeGoogle Suite

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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