2 days ago

TikTok Shop - Logistics Operations Manager - Germany (Munich)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead and manage day-to-day logistics operations for TikTok Shop in Munich, ensuring service quality, efficiency, and scalability. Oversee carrier and partner performance, optimize processes and cost structures, and track key operational KPIs such as delivery success and damage rate. Coordinate with regional and central teams on planning, capacity, and operational strategy, while supporting new market initiatives, launches, and operational setup. Manage vendors and support contract negotiation and performance management.

Location: Munich

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead and manage day-to-day logistics operations in Munich to ensure service quality, efficiency, and scalability.
•Manage relationships with local carriers, warehouses, and logistics partners; monitor performance and drive continuous improvement.
•Optimize operational processes, cost structure, and service levels (e.g., lead time, delivery success rate, damage rate).
•Coordinate with regional and central teams on planning, capacity, and operational strategy.
•Track and analyze operational KPIs; identify risks and bottlenecks and implement mitigation plans, including vendor management and support for contract negotiation.

Key Requirements

•Bachelor’s degree or above in Logistics, Supply Chain Management, Business Administration, or a related field.
•5+ years of experience in logistics, supply chain, or operations management, preferably in e-commerce or parcel delivery.
•Strong understanding of last-mile logistics, carrier management, and operational planning.
•Proven experience managing external partners and driving operational performance.
•Fluent proficiency in German and English (written and spoken).

Experience:5+ yearsE-commerceParcel deliveryLogisticsSupply chainLast-mile logistics

Education:Bachelor's in Logistics, Supply Chain Management, Business Administration, or related field

Skills:Cross-functional collaborationData-driven decision-makingAnalytical and problem-solvingCommunicationStakeholder management

Languages:EnglishGerman

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - Logistics Operations Manager - Germany (Munich)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Munich

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead and manage day-to-day logistics operations in Munich to ensure service quality, efficiency, and scalability.
•Manage relationships with local carriers, warehouses, and logistics partners; monitor performance and drive continuous improvement.
•Optimize operational processes, cost structure, and service levels (e.g., lead time, delivery success rate, damage rate).
•Coordinate with regional and central teams on planning, capacity, and operational strategy.
•Track and analyze operational KPIs; identify risks and bottlenecks and implement mitigation plans, including vendor management and support for contract negotiation.

Key Requirements

•Bachelor’s degree or above in Logistics, Supply Chain Management, Business Administration, or a related field.
•5+ years of experience in logistics, supply chain, or operations management, preferably in e-commerce or parcel delivery.
•Strong understanding of last-mile logistics, carrier management, and operational planning.
•Proven experience managing external partners and driving operational performance.
•Fluent proficiency in German and English (written and spoken).

Experience:5+ yearsE-commerceParcel deliveryLogisticsSupply chainLast-mile logistics

Education:Bachelor's in Logistics, Supply Chain Management, Business Administration, or related field

Skills:Cross-functional collaborationData-driven decision-makingAnalytical and problem-solvingCommunicationStakeholder management

Languages:EnglishGerman

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn