Benefits Operations Specialist (12 months fixed term contract)

Zscaler
Poland
Workplace: RemoteTemporaryPLN 115,500 - 165,000 annuallyFunction: People, HR & TalentExperience: 4+ yearsEducation: bachelorsSkills: ["Ownership","Problem-solving","Collaboration","Integrity","Growth mindset"]

Own EMEA benefits operations for new hire enrollments, leaver processing, and off-cycle life events, including the monthly benefits-to-payroll data bridge. Manage disability and sick leave insurance claim submissions and perform quarterly headcount audits to protect data integrity. Serve as the senior escalation point for complex employee inquiries within SLAs, and document process improvements in SOPs while reconciling vendor invoices end to end.

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FursaFursa
Zscaler
Zscaler
2 days ago

Benefits Operations Specialist (12 months fixed term contract)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own EMEA benefits operations for new hire enrollments, leaver processing, and off-cycle life events, including the monthly benefits-to-payroll data bridge. Manage disability and sick leave insurance claim submissions and perform quarterly headcount audits to protect data integrity. Serve as the senior escalation point for complex employee inquiries within SLAs, and document process improvements in SOPs while reconciling vendor invoices end to end.
Location: Poland
Workplace: Remote
Employment Type: Temporary · Permanent
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end administration for new hire enrollments, leaver processing, and off-cycle qualifying life events.
  • •Own the monthly benefits-to-payroll data bridge and manage quarterly headcount audits for 100% data integrity with benefit providers.
  • •Manage submission and tracking of insurance claims for disability and sick leave.
  • •Serve as the senior point of escalation for complex employee inquiries, resolving issues within defined SLAs and educating staff on support options.
  • •Identify process ambiguities, document solutions in SOPs, and manage end-to-end invoice reconciliation for all vendor billing.

Pay and Benefits

Salary: PLN 115,500 - 165,000 annually
Perks:Health InsurancePaid LeaveParental LeaveRetirementLearning Budget

Key Requirements

  • •Bachelor’s degree in HR, Business, or a related field, or equivalent practical experience.
  • •4+ years of dedicated experience in HR benefits administration, with an emphasis on benefits operations.
  • •Technical proficiency in HRIS (Workday preferred), payroll systems, and benefit vendor portals.
  • •Advanced Excel skills for data auditing, payroll reporting, and invoice reconciliation.
  • •Demonstrated curiosity and active exploration of AI tools.
Experience:4+ yearsHR benefits administrationHR operationsSaaS
Education:Bachelor's in HR, Business, or related field
Skills:OwnershipProblem-solvingCollaborationIntegrityGrowth mindset
Tech Stack:WorkdayHRISPayroll systemsBenefit vendor portalsExcelAI tools

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn