Lead, Platform Growth and Operations

Lalamove
Delhi
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 6+ yearsSkills: ["Project management","Stakeholder management","Cross-cultural collaboration","Verbal communication","Written communication"]

Own market performance monitoring and management to drive marketplace growth by combining data analysis with local market intelligence. Develop region-specific driver and user retention strategies, partner with BI & Analytics to enable scalable analytics for planning, and lead ongoing optimization initiatives such as promotions and engagement. Manage market budgets, maximize ROI of campaigns, and collaborate with city and cross-functional teams to meet business objectives.

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FursaFursa
Lalamove
Lalamove
1 month ago

Lead, Platform Growth and Operations

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Last checked: 14 hours agoStatus: Live

Job Summary

Own market performance monitoring and management to drive marketplace growth by combining data analysis with local market intelligence. Develop region-specific driver and user retention strategies, partner with BI & Analytics to enable scalable analytics for planning, and lead ongoing optimization initiatives such as promotions and engagement. Manage market budgets, maximize ROI of campaigns, and collaborate with city and cross-functional teams to meet business objectives.
Location: Delhi
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Continuously refine market performance monitoring and management frameworks to drive structured market growth.
  • •Support the development of driver and user retention and growth strategies, localizing action plans to specific markets.
  • •Review longer-term performance on supply/demand growth and campaign effectiveness, partnering with BI & Analytics on scalable data and analytics solutions.
  • •Lead ongoing performance reviews and implement optimization initiatives such as user promotions and engagement activities.
  • •Manage online platform budgets for designated markets and collaborate with city teams and other departments to meet business and team objectives.

Key Requirements

  • •6+ years of experience in Operations or a similar analytical role in a high-growth start-up environment.
  • •Experience working with, analyzing, and presenting findings from large data sets.
  • •Proven track record of effective project management with the ability to work with multiple stakeholders.
  • •Ability to work effectively with cross-cultural and functional teams.
  • •Fluent proficiency in written and spoken English; knowledge of Hindi is highly desirable.
Experience:6+ yearsHigh-growth start-upOperationsData analytics
Skills:Project managementStakeholder managementCross-cultural collaborationVerbal communicationWritten communication
Languages:EnglishHindi

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn