Delivery Hero

1 month ago

Cost Controller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Cost Controller for foodpanda/Delivery Hero based in Kuala Lumpur. You will analyze workforce management costs, develop budgets, perform variance analyses, identify cost-saving opportunities, and collaborate with finance, HR, and operations to align cost control with business objectives, delivering regular reports and presentations to stakeholders.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Finance & Accounting

Seniority: Mid level

Key Responsibilities

•Analyze and monitor workforce management costs, including labor expenses, overheads, and related expenditures.
•Develop, implement, and manage budgets for workforce management operations, forecasting costs and identifying areas for cost optimization.
•Conduct variance analysis to compare actual costs against budgeted figures, investigating discrepancies and implementing corrective actions as necessary.
•Identify opportunities to reduce costs without compromising operational efficiency or service quality, collaborating with relevant stakeholders to implement cost-saving initiatives.
•Continuously evaluate and improve cost control processes and procedures to enhance accuracy, efficiency, and effectiveness.

Key Requirements

•Minimum of 3 years of experience as a Workforce Management Planner/Scheduler and/or Cost Controller is required
•No supervisory experience required
•Diploma or Bachelor Degree
•Strong understanding of call center operations, workforce management principles, and scheduling software/tools.
•Deep understanding of the schedule and staffing requirements.

Experience:3+ yearsCall centerWorkforce managementCost control

Education:Certification / Diploma

Skills:CommunicationAnalytical thinkingProblem-solvingTeam workDetail-oriented

Languages:English

Tech Stack:Scheduling software

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

1 month ago

Cost Controller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Finance & Accounting

Seniority: Mid level

Key Responsibilities

•Analyze and monitor workforce management costs, including labor expenses, overheads, and related expenditures.
•Develop, implement, and manage budgets for workforce management operations, forecasting costs and identifying areas for cost optimization.
•Conduct variance analysis to compare actual costs against budgeted figures, investigating discrepancies and implementing corrective actions as necessary.
•Identify opportunities to reduce costs without compromising operational efficiency or service quality, collaborating with relevant stakeholders to implement cost-saving initiatives.
•Continuously evaluate and improve cost control processes and procedures to enhance accuracy, efficiency, and effectiveness.

Key Requirements

•Minimum of 3 years of experience as a Workforce Management Planner/Scheduler and/or Cost Controller is required
•No supervisory experience required
•Diploma or Bachelor Degree
•Strong understanding of call center operations, workforce management principles, and scheduling software/tools.
•Deep understanding of the schedule and staffing requirements.

Experience:3+ yearsCall centerWorkforce managementCost control

Education:Certification / Diploma

Skills:CommunicationAnalytical thinkingProblem-solvingTeam workDetail-oriented

Languages:English

Tech Stack:Scheduling software

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor