Head Hostess (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Interpersonal communication","Organizational skills","Quick thinking","Problem-solving","Attention to detail"]

Welcome and seat restaurant guests, manage reservations and the waitlist, and ensure a warm, courteous dining experience. Coordinate seating assignments based on reservations and table availability, provide menu and accommodation support, and maintain a clean, organized waiting area. Communicate with servers and kitchen staff to keep service flow smooth, handle guest complaints professionally, and assist during peak periods, including processing cash payments for walk-in guests and reconciling end-of-shift cash.

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Power International Holding
Power International Holding
4 hours ago

Head Hostess (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Welcome and seat restaurant guests, manage reservations and the waitlist, and ensure a warm, courteous dining experience. Coordinate seating assignments based on reservations and table availability, provide menu and accommodation support, and maintain a clean, organized waiting area. Communicate with servers and kitchen staff to keep service flow smooth, handle guest complaints professionally, and assist during peak periods, including processing cash payments for walk-in guests and reconciling end-of-shift cash.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Welcome guests and create a warm, friendly atmosphere at arrival.
  • •Coordinate seating assignments for reservations, walk-ins, and table availability.
  • •Maintain and manage the waitlist, estimating wait times and updating guests on status.
  • •Handle reservation booking through the booking system, confirming and accommodating changes.
  • •Address guest complaints professionally and support servers during peak periods, including cash handling and end-of-shift reconciliation.

Key Requirements

  • •Minimum 5 years working experience, with 3 years relevant experience.
  • •GCC experience is a plus.
  • •Strong interpersonal and communication skills for guest-facing service.
  • •Excellent organizational skills to manage reservations and waitlists during busy periods.
  • •Ability to solve unexpected issues quickly (e.g., last-minute reservations and seating conflicts).
Experience:5+ yearsHospitalityRestaurants
Education:Certification / Diploma
Skills:Interpersonal communicationOrganizational skillsQuick thinkingProblem-solvingAttention to detail

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website