French-Speaking Suppport Specialist (Guatemala)

Yango
Guatemala
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Problem-solving","Conflict-management","Customer-focused","Accurate writing"]

Respond to customer questions via phone, email, and chat, and make outbound proactive calls to customers and partners. Share feature requests and workarounds with internal teams, while gathering customer feedback and communicating insights to product, sales, and marketing. Ideal if you enjoy helping people, have strong problem-solving and conflict-management skills, and can communicate clearly in Spanish and French.

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Yango
Yango
1 day ago

French-Speaking Suppport Specialist (Guatemala)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Respond to customer questions via phone, email, and chat, and make outbound proactive calls to customers and partners. Share feature requests and workarounds with internal teams, while gathering customer feedback and communicating insights to product, sales, and marketing. Ideal if you enjoy helping people, have strong problem-solving and conflict-management skills, and can communicate clearly in Spanish and French.
Location: Guatemala
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Respond to customer queries in a timely and accurate manner by phone, email, and chat.
  • •Make outbound and proactive calls to customers and partners.
  • •Share feature requests and effective workarounds with team members.
  • •Gather customer feedback and share insights with product, sales, and marketing teams.

Pay and Benefits

Perks:Health InsuranceLife Insurance

Key Requirements

  • •Passion for helping and communicating with people.
  • •Strong problem-solving and conflict-management skills.
  • •Strong written and verbal communication skills in Spanish.
  • •French proficiency at B1 or above.
  • •Ability to write quickly and accurately.
Skills:CommunicationProblem-solvingConflict-managementCustomer-focusedAccurate writing
Languages:SpanishFrenchEnglish

Company Brief

Yango
Offers ride-hailing and mobility services through the Yango platform, operating in multiple markets including the UAE. The company provides app-based transportation and related digital services for consumers and drivers.
Industry: Mobility Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2018
WebsiteLinkedIn