CRM Administrator

WSP
Philippines
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Attention to detail","Driving results","Communication","Organizational skills","Time management"]

Support the CRM function for business systems (Horizon Oracle Fusion) by maintaining client account records and improving sales pipeline data integrity. Monitor opportunity data for entry errors, correct and maintain records, and educate staff on best practices. Troubleshoot issues in Horizon, manage SharePoint framework and knowledge libraries, support reporting and data analysis using PowerBI and/or Excel, and assist BD and Work Winning operations with tender invite monitoring.

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FursaFursa
WSP
WSP
1 day ago

CRM Administrator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support the CRM function for business systems (Horizon Oracle Fusion) by maintaining client account records and improving sales pipeline data integrity. Monitor opportunity data for entry errors, correct and maintain records, and educate staff on best practices. Troubleshoot issues in Horizon, manage SharePoint framework and knowledge libraries, support reporting and data analysis using PowerBI and/or Excel, and assist BD and Work Winning operations with tender invite monitoring.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Maintain account records and improve pipeline data integrity for sales planning and forecasting.
  • •Monitor opportunity data in Horizon for entry errors and make corrections.
  • •Support and educate staff on best practices for pipeline data management in Oracle; troubleshoot Horizon issues to resolution.
  • •Create and maintain client account records, and liaise with the Customer Data Team in Finance.
  • •Support business reporting and data analysis using PowerBI and/or Excel, and administer SharePoint framework/knowledge management libraries; assist tender invite monitoring.

Key Requirements

  • •Bachelor’s degree in business, administration, IT, marketing, or equivalent experience (preferably).
  • •Typically 3–5 years of experience in a similar industry or professional services role.
  • •Experience in a client-focussed professional services company.
  • •Be proficient in using a CRM or ERP system/database and relevant tools for data maintenance.
  • •Proficiency with Microsoft Excel, Outlook, Teams, and SharePoint; Oracle systems experience is advantageous.
Experience:Professional servicesClient services
Education:Bachelor's
Skills:Attention to detailDriving resultsCommunicationOrganizational skillsTime management
Languages:US
Tech Stack:CRMERPOracle FusionOracleHorizonPowerBIMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsSharePoint

Company Brief

WSP
Global professional services firm providing engineering, consulting, and technical services across infrastructure, environment, buildings, transportation, and energy sectors for public- and private-sector clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Montreal, Canada
Founded: 1959
WebsiteLinkedIn