Hermes

3 months ago

Team Supervisor - Boutique Milano

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Team Supervisor leads a boutique team to deliver memorable customer experiences, drive sales, and build long-lasting client relationships. The role acts as a Hermes ambassador, mentoring staff, optimizing clienteling and omnichannel experiences, and ensuring high standards of service and integrity in line with Hermes values.

Location: Milan

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Supervise and support the team in reaching sales targets
•Foster client culture within the team, supporting client discovery and clienteling activities
•Develop and maintain a relevant customer portfolio and establish long-term relationships
•Develop sales beyond own product category to satisfy clients’ needs and provide an omnichannel experience
•Assist clients during aftersales activities and serve as a reference point throughout the process

Key Requirements

•Bachelor’s degree preferably with a fashion/linguistic focus
•Fluency in Italian and English; a third language is an advantage
•Professional background: previous experience in similar positions, preferably in a luxury good boutique; international experience is a plus
•Proficient with Excel / IT tools
•Excellent leadership attitude and ability to lead and motivate a team

Experience:RetailLuxuryFashion

Education:Bachelor's

Skills:LeadershipCommunicationCustomer serviceTeamworkProblem-solving

Languages:ItalianEnglish

Tech Stack:Excel

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

3 months ago

Team Supervisor - Boutique Milano

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Milan

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Supervise and support the team in reaching sales targets
•Foster client culture within the team, supporting client discovery and clienteling activities
•Develop and maintain a relevant customer portfolio and establish long-term relationships
•Develop sales beyond own product category to satisfy clients’ needs and provide an omnichannel experience
•Assist clients during aftersales activities and serve as a reference point throughout the process

Key Requirements

•Bachelor’s degree preferably with a fashion/linguistic focus
•Fluency in Italian and English; a third language is an advantage
•Professional background: previous experience in similar positions, preferably in a luxury good boutique; international experience is a plus
•Proficient with Excel / IT tools
•Excellent leadership attitude and ability to lead and motivate a team

Experience:RetailLuxuryFashion

Education:Bachelor's

Skills:LeadershipCommunicationCustomer serviceTeamworkProblem-solving

Languages:ItalianEnglish

Tech Stack:Excel

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn