Senior Associate, Bilingual (Spanish) Process Manager Linguist

Discover Financial
Richmond
Workplace: HybridFull timeUSD 88,800 - 101,300 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: high_schoolSkills: ["Stakeholder engagement","Clear presentation","Communication","Process improvement","Quality assurance"]

Provide end-to-end Spanish translation expertise for Capital One’s U.S. Spanish-speaking customers on the Enterprise Language Accessibility (ELA) team. Ensure linguistically accurate and culturally resonant content by safeguarding translation intent, maintaining consistent terminology, and meeting legal and brand requirements. Apply quality assurance and translation technologies, drive process improvements, and collaborate with cross-functional stakeholders to resolve issues and support press-ready deliverables.

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Discover Financial
Discover Financial
4 weeks ago

Senior Associate, Bilingual (Spanish) Process Manager Linguist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide end-to-end Spanish translation expertise for Capital One’s U.S. Spanish-speaking customers on the Enterprise Language Accessibility (ELA) team. Ensure linguistically accurate and culturally resonant content by safeguarding translation intent, maintaining consistent terminology, and meeting legal and brand requirements. Apply quality assurance and translation technologies, drive process improvements, and collaborate with cross-functional stakeholders to resolve issues and support press-ready deliverables.
Location: Richmond
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Deliver high-quality Spanish translation services using established processes and systems.
  • •Drive consistent application of process, technology, and tools to meet objectives and key results.
  • •Identify and remediate process improvement opportunities to enhance delivery.
  • •Meet with stakeholders as needed based on operational needs.
  • •Preemptively identify and resolve issues to ensure deliverables meet the highest quality and compliance standards.

Pay and Benefits

Salary: USD 88,800 - 101,300 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 3 years of experience as a specialized linguist in financial services, legal, or marketing (English into Spanish).
  • •At least 3 years of experience using language technologies (CAT tools, machine translation, AI tools applied to translation, terminology management, language model management).
  • •At least 3 years of experience in Banking, Marketing, Legal, or Advertising.
  • •Fluent in Spanish and English; successful candidates must complete a Language Assessment.
Experience:3+ yearsFinancial servicesLegalMarketingBankingAdvertising
Education:High School
Skills:Stakeholder engagementClear presentationCommunicationProcess improvementQuality assurance
Certifications:American Translators Association (ATA) Certification
Languages:SpanishEnglish
Tech Stack:CAT toolsMachine translationAI toolsTerminology managementLanguage models managementError markupAdobe InDesignIllustratorFigmaPhotoshopDesktop Publishing (DTP)

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn