Forward Deployed Engineer

F5
Massachusetts
Workplace: OnsiteFull timeUSD 146,400 - 219,600 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Communication","Project management","Risk management","Cross-functional collaboration","Self-directed"]

Own post-sales technical onboarding and implementation for new customers, acting as the primary post-sales technical point of contact. Lead planning, scoping, milestones, and success metrics to drive First Time to Value, while proactively managing risks like blockers and misaligned expectations. Collaborate with Sales, Engineering, Services, and Product, document repeatable implementation processes, and coordinate support and triage to ensure long-term adoption.

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FursaFursa
F5
F5
2 days ago

Forward Deployed Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own post-sales technical onboarding and implementation for new customers, acting as the primary post-sales technical point of contact. Lead planning, scoping, milestones, and success metrics to drive First Time to Value, while proactively managing risks like blockers and misaligned expectations. Collaborate with Sales, Engineering, Services, and Product, document repeatable implementation processes, and coordinate support and triage to ensure long-term adoption.
Location: Massachusetts
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead technical onboarding and implementation for new customers, including planning, scoping, milestones, and success metrics.
  • •Serve as the customer’s main point of contact from a technical standpoint for post-sales relationship management.
  • •Develop and execute structured implementation plans to achieve First Time to Value quickly and reliably.
  • •Proactively manage risk by identifying blockers, misaligned expectations, or skill gaps and escalating as needed.
  • •Document repeatable processes and coordinate support needs by triaging technical issues with Support and Dev teams.

Pay and Benefits

Salary: USD 146,400 - 219,600 annually
Equity and Bonus:Equity

Key Requirements

  • •8+ years in a Post-Sales technical role (e.g., TAM, Solutions Engineer, Integration Engineer, Implementation Consultant, or similar).
  • •Experience building and/or deploying AI Systems/Applications.
  • •Strong understanding of enterprise infrastructure (networking, containers, security protocols).
  • •Experience leading technical deployments (on-prem, hybrid, or complex SaaS integrations).
  • •Experience working with enterprise customers in regulated industries; AI/ML or cybersecurity product experience is a plus.
Experience:8+ yearsAICybersecurityRegulated industries
Skills:CommunicationProject managementRisk managementCross-functional collaborationSelf-directed
Certifications:Red Hat Certified Specialist in OpenShift Administration
Tech Stack:AINetworkingContainersSecurity protocolsOn-premHybridSaaSOpenShift

Company Brief

F5
Provides application delivery networking, load balancing, and security solutions for on-premises and cloud environments, helping organizations optimize, secure, and scale applications and APIs across multi-cloud infrastructures.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Seattle, United States
Founded: 1996
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn