Supervisor

Tapestry
United Kingdom
Workplace: OnsiteFull timeGBP 31,200 - 34,000 annuallyFunction: SalesSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Coaching"]

Lead the sales floor for the Coach brand, driving sales targets while delivering an exceptional, customer-first experience. Serve as a brand ambassador who embodies Coach values, supports store operations, and implements company initiatives. Monitor sales performance, identify trends, and execute forward-planned strategies to improve KPIs. Recruit, interview, train, coach, and hold the team accountable, while enforcing store and company policies and maintaining an inclusive, collaborative culture.

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Tapestry
Tapestry
1 day ago

Supervisor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead the sales floor for the Coach brand, driving sales targets while delivering an exceptional, customer-first experience. Serve as a brand ambassador who embodies Coach values, supports store operations, and implements company initiatives. Monitor sales performance, identify trends, and execute forward-planned strategies to improve KPIs. Recruit, interview, train, coach, and hold the team accountable, while enforcing store and company policies and maintaining an inclusive, collaborative culture.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador to embody Coach values and increase brand awareness.
  • •Lead implementation of company initiatives and support full store operations.
  • •Monitor and analyze sales data, identify trends, and implement strategies to improve store performance and KPIs.
  • •Support recruiting, interviewing, training, and performance management; provide feedback and enforce compliance with company and store policies.

Pay and Benefits

Salary: GBP 31,200 - 34,000 annually
Perks:Employee DiscountPaid VolunteeringLearning BudgetIncentive ProgrammeSocial Events

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the lead supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Monitor and analyze sales data to identify trends and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Ability to bend, reach, stretch, and lift/carry at least 25 pounds, and at times up to 50 pounds.
Experience:Retail
Skills:LeadershipCustomer focusCollaborationConflict resolutionCoaching

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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