Supervisor

Apparel Group
Muscat
Workplace: OnsiteFull timeFunction: SalesSkills: ["Leadership","Communication","Problem-solving","Customer service","Suggestive selling"]

Support the Store Manager to run daily, efficient store operations and ensure staff deliver the highest customer service while maximizing sales. In the Store Manager’s absence, take end-to-end responsibility for store performance, standards, and administration. Drive repeat business by promoting the company loyalty/club program, maintain visual merchandising and brand policy compliance, manage rosters/leave and grievances, and provide feedback on employees and products while ensuring store security and suggestive selling.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Apparel Group
Apparel Group
1 week ago

Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Support the Store Manager to run daily, efficient store operations and ensure staff deliver the highest customer service while maximizing sales. In the Store Manager’s absence, take end-to-end responsibility for store performance, standards, and administration. Drive repeat business by promoting the company loyalty/club program, maintain visual merchandising and brand policy compliance, manage rosters/leave and grievances, and provide feedback on employees and products while ensuring store security and suggestive selling.
Location: Muscat
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager with efficient, profitable store operations according to company policies and procedures.
  • •Take end-to-end store responsibility in the Store Manager’s absence, including daily operations and administration audits.
  • •Lead retail staff by ensuring they have the skills to deliver high customer service and by training/supporting for sales performance.
  • •Promote the company loyalty/club program to maximize loyalty and repeat sales, including suggestive selling based on product knowledge.
  • •Maintain visual merchandising standards and ensure brand and security policies are followed; manage staff roster/leave/grievances and provide feedback to leadership on employees and products.

Key Requirements

  • •3+ years of progressive retail experience in a customer-centric role with strong management experience.
  • •Leadership skills and problem-solving skills to enhance customer engagement and achieve sales KPIs.
  • •Proven ability to deliver excellent customer service while maximizing sales.
  • •Must be fashionable and well-groomed with up-to-date product knowledge and awareness of new product/trend directives.
  • •A bachelor’s degree in business administration, retail management, or a related field is preferred.
Experience:Retail
Education:
Skills:LeadershipCommunicationProblem-solvingCustomer serviceSuggestive selling

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn