People Advisor

GoCardless
Leeds
Workplace: OnsiteFull timeGBP 29,600 - 44,400 annuallyFunction: People, HR & TalentSkills: ["Organisation","Communication","Judgement","Coaching","Collaboration"]

Act as a trusted point of contact for employees and managers, triaging HR queries and helping improve employee and manager self-serve capabilities. Support Senior People Partners and the People Relations Partner across performance, retention, employee relations, and people initiatives. Resolve employee relations matters consistently, coach managers to build capability, and contribute to scalable HR processes and toolkits backed by evidence-based data in a fast-paced global fintech.

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FursaFursa
GoCardless
GoCardless
1 month ago

People Advisor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Act as a trusted point of contact for employees and managers, triaging HR queries and helping improve employee and manager self-serve capabilities. Support Senior People Partners and the People Relations Partner across performance, retention, employee relations, and people initiatives. Resolve employee relations matters consistently, coach managers to build capability, and contribute to scalable HR processes and toolkits backed by evidence-based data in a fast-paced global fintech.
Location: Leeds
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Serve as a go-to contact for HR queries from employees and managers, triaging with judgement and resolving issues where possible.
  • •Provide hands-on support to Senior People Partners and the People Relations Partner across performance, retention, employee relations, and people initiatives.
  • •Help resolve employee relations matters consistently, escalating more complex cases when required.
  • •Contribute to the development of HR processes, templates, and toolkits to make the People team’s work more scalable and consistent.
  • •Collaborate across the People team to deliver a joined-up employee experience, using data to support evidence-based decisions.

Pay and Benefits

Salary: GBP 29,600 - 44,400 annually
Perks:Medical CoverEquityParental LeaveLearning BudgetHoliday AllowanceVolunteer DaysWellness Stipend

Key Requirements

  • •Experience in an HR Coordinator, HR Assistant, or junior HR Advisor role, ideally in a scaling, fast-paced environment with a solid understanding of the employee lifecycle.
  • •Working knowledge of UK employment law and its practical application day-to-day, and staying current with changes and best practice.
  • •Strong organisation skills with the ability to manage competing priorities accurately.
  • •Clear, confident written and verbal communication that builds trust with people at all levels.
  • •Solutions-oriented, people-focused approach that balances employee needs with scalable processes and business requirements.
Experience:Fintech
Skills:OrganisationCommunicationJudgementCoachingCollaboration
Languages:English

Company Brief

GoCardless
Provides an online payments platform that enables businesses to collect recurring and one-off payments via bank debit (ACH/Direct Debit) across multiple countries, simplifying billing, reconciliation, and global payment workflows.
Industry: Payments
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2011
WebsiteLinkedIn