Qureos

1 day ago

Live Chat Support Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Join a remote customer service team as a Live Chat Support Agent, responding promptly to customer inquiries via live chat. You’ll assist with logistics questions related to shipments and deliveries, provide accurate information, resolve service concerns, and escalate complex issues when needed. The role also requires documenting interactions, managing multiple conversations while maintaining service quality, and working with internal teams to fulfill customer requests.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Respond promptly and professionally to customer inquiries through live chat.
•Assist customers with logistics services, shipments, and deliveries.
•Provide accurate information and helpful solutions to service-related concerns.
•Escalate complex issues to the appropriate department when necessary.
•Document customer interactions and update relevant records while managing multiple chats.

Pay and Benefits

Perks:Remote WorkPaid TrainingFlexible Scheduling

Key Requirements

•High school diploma or equivalent.
•Previous experience in customer service, live chat, call center, or administrative support is preferred.
•Excellent written communication and typing skills.
•Strong attention to detail and problem-solving abilities.
•Ability to multitask and work efficiently in a remote environment.

Experience:LogisticsCustomer serviceCall center

Skills:CommunicationTypingAttention to detailProblem-solvingMultitasking

Tech Stack:EmailChat platformsBasic office software

Company Brief

Qureos

Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.

Industry: HR Tech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Dubai, United Arab Emirates

Founded: 2019

Website LinkedIn

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Qureos

1 day ago

Live Chat Support Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Respond promptly and professionally to customer inquiries through live chat.
•Assist customers with logistics services, shipments, and deliveries.
•Provide accurate information and helpful solutions to service-related concerns.
•Escalate complex issues to the appropriate department when necessary.
•Document customer interactions and update relevant records while managing multiple chats.

Pay and Benefits

Perks:Remote WorkPaid TrainingFlexible Scheduling

Key Requirements

•High school diploma or equivalent.
•Previous experience in customer service, live chat, call center, or administrative support is preferred.
•Excellent written communication and typing skills.
•Strong attention to detail and problem-solving abilities.
•Ability to multitask and work efficiently in a remote environment.

Experience:LogisticsCustomer serviceCall center

Skills:CommunicationTypingAttention to detailProblem-solvingMultitasking

Tech Stack:EmailChat platformsBasic office software

Company Brief

Qureos

Industry: HR Tech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Dubai, United Arab Emirates

Founded: 2019

Website LinkedIn