Field Service Engineer

Emerson
Charlotte
Workplace: HybridFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsEducation: bachelorsSkills: ["Initiative","Problem-solving","Customer relationship management","Troubleshooting","Reporting"]

Provide on-site technical support for the installation, start-up, and operation of distributed control systems and related control equipment at customer sites. You’ll instruct and support customer personnel, direct installation and maintenance activities, deliver engineering advisory support, and write clear, timely reports. The role combines controls automation troubleshooting with hands-on work involving application software loading and networking equipment, based out of the Southeast regional office in Charlotte, NC.

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Emerson
Emerson
5 months ago

Field Service Engineer

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Last checked: 15 hours agoStatus: Live

Job Summary

Provide on-site technical support for the installation, start-up, and operation of distributed control systems and related control equipment at customer sites. You’ll instruct and support customer personnel, direct installation and maintenance activities, deliver engineering advisory support, and write clear, timely reports. The role combines controls automation troubleshooting with hands-on work involving application software loading and networking equipment, based out of the Southeast regional office in Charlotte, NC.
Location: Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Support installation, start-up, and operation of distributed control systems and related control equipment at customer locations.
  • •Provide on-site instruction to customer personnel and help write/modify maintenance procedures.
  • •Direct customer efforts for installation, routine modification, or repair of control systems and subsystems.
  • •Deliver engineering advisory assistance and act as a liaison between customer needs and internal teams.
  • •Create complete, timely activity reports highlighting problems encountered and services provided.
Travel: High travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •Bachelor’s degree in engineering, computer science, or a related technical field, or equivalent education and experience.
  • •2+ years of related experience working with customers on installation of control systems and loading/installing/maintaining network equipment.
  • •Travel up to 75% of the time.
  • •Legal authorization to work in the United States without sponsorship now or in the future.
  • •Ability to analyze problems using information from multiple sources while supporting internal and customer relationships.
Experience:2+ yearsControls automationIndustrial automationCustomer-facing engineering
Education:Bachelor's
Skills:InitiativeProblem-solvingCustomer relationship managementTroubleshootingReporting
Tech Stack:Distributed control systemsPLCDCSSCADADatalinkEmerson OvationNetworking technologyLAN/WANSwitchesFirewallsRoutersApplication software loadingControl equipment

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn