Retail General Manager, Melrose Ave (Los Angeles, CA, US)

Lead all aspects of a retail store, driving profitability by meeting sales and profit targets, managing store resources, and ensuring execution of company policies and directives. Coach and develop Assistant Store Managers through hiring, onboarding, training, performance feedback, and leadership on the sales floor. Manage service and selling culture, store operations, KPIs like Net Promoter Score, and consumer experience initiatives such as ship-from-store and click and collect.