Sales Operations Executive

Delivery Hero
Kuala Lumpur
Full timeFunction: Revenue Operations (RevOps)Experience: 2-5 yearsSkills: ["Analytical mindset","Attention to detail","Organizational skills","Ability to manage multiple priorities","Adaptability"]

Support the sales team by enabling sales with maintained demo assets, keeping sales documentation and client data accurate, and ensuring inbound leads are captured in the CRM. Produce detailed reporting and dashboards from CRM tools to track sales metrics and trends. Assist with onboarding by training sales on tools and CRM workflows, and provide ad-hoc operational support to sales leadership as needed.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Sales Operations Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Support the sales team by enabling sales with maintained demo assets, keeping sales documentation and client data accurate, and ensuring inbound leads are captured in the CRM. Produce detailed reporting and dashboards from CRM tools to track sales metrics and trends. Assist with onboarding by training sales on tools and CRM workflows, and provide ad-hoc operational support to sales leadership as needed.
Location: Kuala Lumpur
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Entry level

Key Responsibilities

  • •Assist in creating and maintaining product demos, including managing a centralized demo repository with version control.
  • •Manage sales documentation such as contracts, customer data files, and master client sheets, keeping them up to date and accurate.
  • •Populate inbound leads into the CRM and maintain accurate, organized CRM records.
  • •Extract and analyze CRM data to prepare reports and dashboards for management reviews, monitoring key sales metrics.
  • •Support sales training and onboarding by training new team members on sales tools, CRM workflows, and internal processes.

Key Requirements

  • •2-5 years in a similar sales operations, sales administrator, or data assistant role.
  • •Proficiency in MS Excel or Google Sheets for dashboards, pivot tables, and advanced formulas.
  • •Basic knowledge of Google Workspace (Docs, Slides) and experience with CRM platforms such as Salesforce; Hubspot is ideal.
  • •Strong understanding of CRM workflows and data management to ensure data accuracy and consistency.
  • •Ability to design dashboards and reports and identify improvements to data visualization and reporting processes.
Experience:2-5 years
Skills:Analytical mindsetAttention to detailOrganizational skillsAbility to manage multiple prioritiesAdaptability
Languages:English
Tech Stack:MS ExcelGoogle SheetsGoogle WorkspaceSalesforceHubspotCRM

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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