Retail Support Analyst

Puma
Melbourne
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsSkills: ["Stakeholder management","Communication","Organizational skills","Continuous improvement mindset","Problem-solving"]

Drive retail performance across Australia and New Zealand by turning store operations data into actionable insights. Build and maintain dashboards, analyze sales and productivity metrics, and identify trends, risks, and performance gaps. Lead structured improvement programs with retail stakeholders, manage reporting and scorecards, and support inventory accuracy, operational communications, training administration, and operational planning to improve efficiency and compliance.

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Puma
Puma
18 hours ago

Retail Support Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Drive retail performance across Australia and New Zealand by turning store operations data into actionable insights. Build and maintain dashboards, analyze sales and productivity metrics, and identify trends, risks, and performance gaps. Lead structured improvement programs with retail stakeholders, manage reporting and scorecards, and support inventory accuracy, operational communications, training administration, and operational planning to improve efficiency and compliance.
Location: Melbourne
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Analyze sales, conversion, productivity, and operational performance data to identify trends, risks, and performance gaps
  • •Build and maintain dashboards, reports, and performance tracking tools; present updates and recommendations to retail leadership
  • •Support inventory accuracy initiatives and stocktake remediation programs, and track effectiveness of operational improvement initiatives
  • •Develop performance scorecards and ranking methodologies; create and monitor improvement plans with Area Managers and track measurable outcomes
  • •Manage retail communications and training administration, including maintaining the central retail communication platform, coordinating communications, and monitoring compliance and completion rates

Key Requirements

  • •5+ years’ experience in retail, retail operations, or a similar analytical support role
  • •Strong understanding of retail store operations and performance metrics
  • •Advanced Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP
  • •Experience analyzing data and translating insights into action
  • •Exceptional stakeholder management and communication skills with strong organisation across multiple priorities
Experience:5+ years
Skills:Stakeholder managementCommunicationOrganizational skillsContinuous improvement mindsetProblem-solving
Tech Stack:ExcelPivot TablesVLOOKUPXLOOKUPDashboardsReporting tools

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn