Apollo.io

3 weeks ago

Account Manager, SMB

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Own expansion revenue and retention for a book of ~300 SMB accounts (1–200 employees) by managing renewals and upsell pipeline. Execute the full sales motion from trial through negotiation and close with a goal of fast deal cycles, high-volume renewals, and meeting quarterly quotas. Use consultative discovery, objection handling, and accurate pipeline forecasting while collaborating closely with Customer Success, Support, Onboarding, and Product.

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Manage the full sales process from initial conversation and trial management through negotiation, legal, and close with an average deal cycle of 30 days or less.
•Negotiate high-volume renewals (~10 per month) and take 5+ meetings per day between upsells and renewals to run 25+ meetings per week.
•Build and manage an inbound pipeline from your account book to identify, engage, and develop relationships with potential buyers; create 3x pipeline month over month.
•Tier accounts to identify top expansion opportunities and at-risk accounts, and run consultative discovery to tie opportunities to customer value and outcomes.
•Maintain Salesforce hygiene and manage scheduling/admin work while achieving and exceeding monthly and quarterly quotas through accurate pipeline and deal forecasting.

Pay and Benefits

Salary: USD 110,000 - 130,000 annually

Perks:Equity401kPaid HolidaysPaid LeaveParental LeaveEmployee AssistanceWellness StipendLife InsuranceHealth InsuranceDentalVisionFsa/hsaTravel Allowance

Key Requirements

•At least 1 year of experience owning a large book of existing accounts (~500+), focused on expansion and retention within the SMB segment (under 200 employees).
•Proven track record of consistently meeting targets, with at least 3 trailing quarters.
•Experience with consultative selling and running the sales process day to day.
•Ability to communicate, present to, and influence key stakeholders across technical and non-technical roles.
•Comfort learning new technologies and being coachable; must be willing to be in the office 3 days per week.

Experience:1+ yearsSaaSB2BSMB

Skills:Consultative sellingObjection handlingPipeline managementStakeholder communicationTime management

Languages:English

Tech Stack:Salesforce

Company Brief

Apollo.io

Provides a B2B sales engagement platform and global contact database that helps revenue teams find prospects, enrich data, and automate outbound workflows to accelerate pipeline and close deals.

Industry: SaaS

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn

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Apollo.io

3 weeks ago

Account Manager, SMB

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Manage the full sales process from initial conversation and trial management through negotiation, legal, and close with an average deal cycle of 30 days or less.
•Negotiate high-volume renewals (~10 per month) and take 5+ meetings per day between upsells and renewals to run 25+ meetings per week.
•Build and manage an inbound pipeline from your account book to identify, engage, and develop relationships with potential buyers; create 3x pipeline month over month.
•Tier accounts to identify top expansion opportunities and at-risk accounts, and run consultative discovery to tie opportunities to customer value and outcomes.
•Maintain Salesforce hygiene and manage scheduling/admin work while achieving and exceeding monthly and quarterly quotas through accurate pipeline and deal forecasting.

Pay and Benefits

Salary: USD 110,000 - 130,000 annually

Perks:Equity401kPaid HolidaysPaid LeaveParental LeaveEmployee AssistanceWellness StipendLife InsuranceHealth InsuranceDentalVisionFsa/hsaTravel Allowance

Key Requirements

•At least 1 year of experience owning a large book of existing accounts (~500+), focused on expansion and retention within the SMB segment (under 200 employees).
•Proven track record of consistently meeting targets, with at least 3 trailing quarters.
•Experience with consultative selling and running the sales process day to day.
•Ability to communicate, present to, and influence key stakeholders across technical and non-technical roles.
•Comfort learning new technologies and being coachable; must be willing to be in the office 3 days per week.

Experience:1+ yearsSaaSB2BSMB

Skills:Consultative sellingObjection handlingPipeline managementStakeholder communicationTime management

Languages:English

Tech Stack:Salesforce

Company Brief

Apollo.io

Provides a B2B sales engagement platform and global contact database that helps revenue teams find prospects, enrich data, and automate outbound workflows to accelerate pipeline and close deals.

Industry: SaaS

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn