Reveleer

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead and nurture ongoing customer relationships for Reveleer’s Prospective Risk solution, driving adoption, retention, and expansion through strategic guidance, cross-functional collaboration, and proactive risk mitigation within a fully remote, enterprise healthcare context.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build and maintain strong customer relationships, serving as the primary point of contact across the full lifecycle from onboarding through renewals.
•Lead day-to-day project management, including planning, progress tracking, customer meetings, and issue resolution.
•Proactively identify and mitigate customer risks, driving solutions in collaboration with internal teams.
•Coordinate cross-functionally with Product, Engineering, Data, and Analytics to ensure customer issues are routed, tracked, and resolved in line with roadmap and sprint priorities.
•Communicate transparently with customers on issue status, timelines, and workarounds, managing expectations effectively.

Pay and Benefits

Salary: USD 100,000 - 110,000 annually

Perks:MedicalDentalVision401kRemote WorkPaid Leave

Key Requirements

•Bachelor’s degree in a related field or equivalent experience; advanced degrees are preferred
•At least 5 years of experience in consulting, project management, or customer management for a technology solution
•Knowledge and demonstrated understanding of Risk Adjustment models and data validation requirements
•Proficiency with project management and CRM tools (e.g., Jira, HubSpot, Gong) or similar platforms
•Healthcare experience required, preferably with a provider, payer, or intermediary organization

Experience:5+ yearsHealthcare

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solvingCustomer relationship managementCollaboration

Tech Stack:JiraHubSpotGong

Company Brief

Reveleer

Provides an AI-powered value-based care platform for health plans and risk-bearing providers, offering retrieval, clinical intelligence, risk adjustment, quality improvement, and member management solutions to streamline workflows and improve outcomes.

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Private Equity Backed

Headquarters: Glendale, United States

Founded: 2009

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Reveleer

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build and maintain strong customer relationships, serving as the primary point of contact across the full lifecycle from onboarding through renewals.
•Lead day-to-day project management, including planning, progress tracking, customer meetings, and issue resolution.
•Proactively identify and mitigate customer risks, driving solutions in collaboration with internal teams.
•Coordinate cross-functionally with Product, Engineering, Data, and Analytics to ensure customer issues are routed, tracked, and resolved in line with roadmap and sprint priorities.
•Communicate transparently with customers on issue status, timelines, and workarounds, managing expectations effectively.

Pay and Benefits

Salary: USD 100,000 - 110,000 annually

Perks:MedicalDentalVision401kRemote WorkPaid Leave

Key Requirements

•Bachelor’s degree in a related field or equivalent experience; advanced degrees are preferred
•At least 5 years of experience in consulting, project management, or customer management for a technology solution
•Knowledge and demonstrated understanding of Risk Adjustment models and data validation requirements
•Proficiency with project management and CRM tools (e.g., Jira, HubSpot, Gong) or similar platforms
•Healthcare experience required, preferably with a provider, payer, or intermediary organization

Experience:5+ yearsHealthcare

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solvingCustomer relationship managementCollaboration

Tech Stack:JiraHubSpotGong

Company Brief

Reveleer

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Private Equity Backed

Headquarters: Glendale, United States

Founded: 2009

Glassdoor: 4.2

Website LinkedIn Glassdoor