Field Service Engineer - Diagnostic X-Ray (DXR) & Computed Tomography (CT)

Philips
United Kingdom
Workplace: RemoteFull timeGBP 36,000 - 57,000 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: certificationSkills: ["Logical troubleshooting","Problem-solving","Independent work","Customer focus","Communication"]

Support Philips customers across the Northwest by installing, maintaining, troubleshooting, and repairing DXR and CT imaging systems. Work independently and with a regional team to perform corrective and preventative maintenance, upgrades, and field change orders. Diagnose mechanical, electrical, hardware, software, and network issues, maintain accurate service documentation, and minimize downtime while delivering excellent customer support. Participate in an on-call rota and uphold quality, regulatory, and health & safety requirements.

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FursaFursa
Philips
Philips
1 month ago

Field Service Engineer - Diagnostic X-Ray (DXR) & Computed Tomography (CT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 31 days agoStatus: Live

Job Summary

Support Philips customers across the Northwest by installing, maintaining, troubleshooting, and repairing DXR and CT imaging systems. Work independently and with a regional team to perform corrective and preventative maintenance, upgrades, and field change orders. Diagnose mechanical, electrical, hardware, software, and network issues, maintain accurate service documentation, and minimize downtime while delivering excellent customer support. Participate in an on-call rota and uphold quality, regulatory, and health & safety requirements.
Location: United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Provide advanced technical support and guidance to customers and colleagues in line with training and product competencies.
  • •Install, maintain, perform preventative/corrective maintenance, and complete upgrades and field change orders on complex DXR and CT systems.
  • •Diagnose and resolve mechanical, electrical, hardware, software, and network-related issues using technical documentation and established procedures.
  • •Identify cost-efficient solutions that minimize customer downtime and maximize system availability.
  • •Maintain accurate service records and documentation and ensure compliance with quality, regulatory, health & safety, and customer site requirements.
Travel: Extensive travel

Pay and Benefits

Salary: GBP 36,000 - 57,000 annually
Perks:Health InsurancePensionLearning Budget

Key Requirements

  • •HNC/HND (NVQ Level 3 or above) plus a degree in Electronics, Electrical Engineering, Biomedical Engineering, Medical Engineering, or an equivalent technical discipline.
  • •Proven experience diagnosing and repairing complex medical, imaging, electronic, or electromechanical systems.
  • •Strong logical troubleshooting and problem-solving skills, with the ability to work independently in the field.
  • •Experience supporting MRI systems is highly desirable; experience with other advanced imaging modalities is also considered.
  • •Good understanding of IT infrastructure, networking, system connectivity, cybersecurity principles, and remote diagnostics.
Experience:HealthcareMedical imaging
Education:Certification / Diploma
Skills:Logical troubleshootingProblem-solvingIndependent workCustomer focusCommunication
Licenses:Full UK driving licence
Certifications:NVQ Level 3HNCHND
Tech Stack:DXRCTMRIIT infrastructureNetworkingSystem connectivityCybersecurityRemote diagnosticsHealthcare environments

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn