Senior Associate, Product Management - Servicing

Discover Financial
New York, Richmond
Workplace: OnsiteFull timeUSD 121,300 - 138,400 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: bachelorsSkills: ["Communication","Influencing","Organization","Customer focus","Teamwork"]

Own the strategy, deployment, and continuous improvement of intelligent capabilities across a Card Servicing Intelligence product portfolio. Lead a roadmap that turns vision into delivery through agile execution, translating business epics into features and user stories to reach MVPs. Collaborate closely with data science and engineering partners to apply GenAI and NLP models, drive data orchestration for automated end-to-end servicing, and communicate crisp product narratives to leadership.

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FursaFursa
Discover Financial
Discover Financial
4 weeks ago

Senior Associate, Product Management - Servicing

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Last checked: 2 hours agoStatus: Live

Job Summary

Own the strategy, deployment, and continuous improvement of intelligent capabilities across a Card Servicing Intelligence product portfolio. Lead a roadmap that turns vision into delivery through agile execution, translating business epics into features and user stories to reach MVPs. Collaborate closely with data science and engineering partners to apply GenAI and NLP models, drive data orchestration for automated end-to-end servicing, and communicate crisp product narratives to leadership.
Location: New York, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Drive product strategy, deployment, and continuous improvement for Card Servicing Intelligence capabilities.
  • •Own and prioritize roadmaps, translating vision into action and articulating product narratives for leadership.
  • •Collaborate with tech partners to define acceptance criteria and identify research needs for feature design.
  • •Break down business epics into features and user stories, guiding delivery toward MVPs and valid feature tests.
  • •Work with designers, technologists, and data scientists to build and deliver customer solutions using GenAI and NLP models.

Pay and Benefits

Salary: USD 121,300 - 138,400 annually

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 1 year of product management experience, or at least 1 year in product design, agile delivery, business analysis, data science, or software engineering.
  • •Experience in translating business strategy or analysis into consumer-facing digital products.
  • •Experience working on core product platforms powering digital experiences.
  • •Experience working with cross-functional teams as a product owner in an agile development process.
Experience:1+ yearsFinancial servicesArtificial intelligence
Education:Bachelor's
Skills:CommunicationInfluencingOrganizationCustomer focusTeamwork
Tech Stack:GenAINLPAgileData orchestration

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn