North America Health Business Operations Leader

Aon
Chicago
Workplace: HybridFull timeUSD 180,000 - 220,000 annuallyFunction: Business OperationsEducation: bachelorsSkills: ["Strategic execution","Business performance","Operational excellence","Transformation leadership","People leadership"]

Serve as a trusted advisor to the North America Health Solutions leadership team, translating strategy into execution across operational excellence and business performance. Lead and develop a high-performing Health Business Operations function, supervise workforce and financial performance, and drive transformation initiatives including operating model evolution, automation/analytics-enabled improvements, and organizational change. Partner across enterprise functions to improve efficiency, scalability, consistency, colleague effectiveness, and client outcomes.

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Aon
Aon
1 day ago

North America Health Business Operations Leader

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Job Summary

Serve as a trusted advisor to the North America Health Solutions leadership team, translating strategy into execution across operational excellence and business performance. Lead and develop a high-performing Health Business Operations function, supervise workforce and financial performance, and drive transformation initiatives including operating model evolution, automation/analytics-enabled improvements, and organizational change. Partner across enterprise functions to improve efficiency, scalability, consistency, colleague effectiveness, and client outcomes.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Partner with senior leaders to complete business priorities, operating plans, and critical initiatives.
  • •Supervise operational, workforce, and financial performance using metrics, dashboards, and business insights.
  • •Support workforce planning, forecasting, capacity management, and organizational effectiveness initiatives.
  • •Deliver operational excellence programs to improve efficiency, scalability, consistency, and colleague experience.
  • •Drive business transformation initiatives, including operating model evolution, operational improvement, and organizational change programs; lead and develop the North America Health Business Operations team.

Pay and Benefits

Salary: USD 180,000 - 220,000 annually
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVision

Key Requirements

  • •Significant experience leading business operations, operational strategy, consulting, or business management functions within complex organizations.
  • •Track record delivering operational improvements and transformation initiatives with measurable business outcomes.
  • •Experience partnering with executive leadership teams in matrixed environments.
  • •Strong financial, commercial, and analytical skills, translating data into actionable recommendations.
  • •Demonstrated people leadership experience building inclusive, high-performing teams.
  • •Education: Bachelor’s degree (or equivalent relevant industry experience) is required; advanced degree preferred.
Education:Bachelor's
Skills:Strategic executionBusiness performanceOperational excellenceTransformation leadershipPeople leadership
Languages:English
Tech Stack:AnalyticsAutomationAI

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
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