Sales and Service Leader - Full Time

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client service","Communication","Teamwork"]

Lead a Sephora store team by coaching members to deliver exceptional client service and achieve sales goals. Drive store performance through strong client engagement, product knowledge, and personalized recommendations. Support ongoing growth with feedback, onboarding, and training across loyalty and brand initiatives. Help with daily store operations including inventory and visual merchandising while upholding standards, promoting inclusivity, and ensuring a safe, enjoyable shopping experience.

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FursaFursa
Sephora
Sephora
2 days ago

Sales and Service Leader - Full Time

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Last checked: 11 hours agoStatus: Live

Job Summary

Lead a Sephora store team by coaching members to deliver exceptional client service and achieve sales goals. Drive store performance through strong client engagement, product knowledge, and personalized recommendations. Support ongoing growth with feedback, onboarding, and training across loyalty and brand initiatives. Help with daily store operations including inventory and visual merchandising while upholding standards, promoting inclusivity, and ensuring a safe, enjoyable shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
  • •Support ongoing team growth with ongoing feedback and development.
  • •Train and develop through onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment and able to lift/carry up to 50 pounds.
Experience:2+ years
Skills:LeadershipCoachingClient serviceCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn