Renewals Specialist

Cisco
Japan
Workplace: HybridFull timeFunction: SalesExperience: 7+ yearsEducation: bachelorsSkills: ["Executive communication","Presentation","Process leadership","Financial acumen","Relationship building"]

Own and execute a portfolio of Cisco product and services renewal contracts within assigned customer accounts. Drive the CX renewals motion from opportunity identification through negotiation and close, renew and up-sell on-time, and increase sales penetration. Work with account teams, service sellers, product specialists, legal, and partners to reduce renewal risk and financial attrition. Present to internal stakeholders, forecast pipeline, and analyze market and competitor activity to identify growth opportunities.

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Cisco
Cisco
19 minutes ago

Renewals Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 minutes agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Own and execute a portfolio of Cisco product and services renewal contracts within assigned customer accounts. Drive the CX renewals motion from opportunity identification through negotiation and close, renew and up-sell on-time, and increase sales penetration. Work with account teams, service sellers, product specialists, legal, and partners to reduce renewal risk and financial attrition. Present to internal stakeholders, forecast pipeline, and analyze market and competitor activity to identify growth opportunities.
Location: Japan
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Drive the CX renewals motion from opportunity identification through negotiation to close.
  • •Renew and up-sell existing Cisco services, DNA, and Security subscriptions, plus new offers.
  • •Ensure on-time contract renewals and mitigate renewal closure risks through quote progress monitoring.
  • •Supervise and report on customer relationship state, pipeline, and forecasts.
  • •Build deep relationships with customer executives and partners to co-create renewal sales strategy and support coordinated account planning.

Key Requirements

  • •BS/BA (or equivalent) plus 7+ years of related sales experience.
  • •2–3 years handling HW and/or software renewals.
  • •Proven track record delivering results against sales goals and targets.
  • •Strong executive-level communication and presentation skills.
  • •Process leadership with financial acumen for forecasting, data quality, and accuracy.
Experience:7+ yearsIT servicesRenewalsEnterprise software
Education:Bachelor's
Skills:Executive communicationPresentationProcess leadershipFinancial acumenRelationship building

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
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Glassdoor: 4.0
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