Delivery Hero

3 months ago

Associate, Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Associate role focused on building and maintaining relationships with partner restaurants on the Delivery Hero platform, driving mutual growth through tailored support, performance analysis, and collaborative campaigns. You’ll coordinate cross-functionally to resolve issues, optimize partner performance, and promote advertising tools to enhance visibility and sales.

Location: Vientiane

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Build and maintain strong relationships with restaurant partners, ensuring mutual growth and success on the platform.
•Serve as the primary point of contact, offering tailored support to help partners meet their business objectives.
•Monitor partner performance and provide actionable insights to drive improvement.
•Proactively address and resolve any issues, working closely with internal teams to ensure seamless operations.
•Pitch and negotiate monthly promotional campaigns to enhance partner visibility and sales.

Key Requirements

•Proven experience in account management, customer relationship management, or a similar role.
•Strong communication and interpersonal skills with the ability to build and maintain relationships.
•Analytical mindset with the ability to interpret data and provide actionable insights.
•Proactive problem-solving skills and the ability to work effectively under pressure.
•Experience in pitching and negotiating campaigns or promotions is a plus.

Skills:Account managementCommunicationData analysisCampaign managementNegotiationRelationship building

Languages:English

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

3 months ago

Associate, Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Vientiane

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Build and maintain strong relationships with restaurant partners, ensuring mutual growth and success on the platform.
•Serve as the primary point of contact, offering tailored support to help partners meet their business objectives.
•Monitor partner performance and provide actionable insights to drive improvement.
•Proactively address and resolve any issues, working closely with internal teams to ensure seamless operations.
•Pitch and negotiate monthly promotional campaigns to enhance partner visibility and sales.

Key Requirements

•Proven experience in account management, customer relationship management, or a similar role.
•Strong communication and interpersonal skills with the ability to build and maintain relationships.
•Analytical mindset with the ability to interpret data and provide actionable insights.
•Proactive problem-solving skills and the ability to work effectively under pressure.
•Experience in pitching and negotiating campaigns or promotions is a plus.

Skills:Account managementCommunicationData analysisCampaign managementNegotiationRelationship building

Languages:English

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor