Assistant Manager- Credit Evaluator

Mashreq
Bengaluru
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Communication","Leadership","Analytical skills","Stakeholder management"]

Direct end-to-end processing of retail loan and card applications, including underwriting, CPV, and disbursal, while ensuring service standards and daily SLA targets are met. Lead and supervise the team to improve approval rates, data entry quality, and adherence to credit policies and operating procedures. Review rejects/referrals, manage exceptions and risk reporting, coordinate with risk and business partners, and drive quality and productivity improvement initiatives.

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FursaFursa
Mashreq
Mashreq
14 hours ago

Assistant Manager- Credit Evaluator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 5 days ago

Job Summary

Direct end-to-end processing of retail loan and card applications, including underwriting, CPV, and disbursal, while ensuring service standards and daily SLA targets are met. Lead and supervise the team to improve approval rates, data entry quality, and adherence to credit policies and operating procedures. Review rejects/referrals, manage exceptions and risk reporting, coordinate with risk and business partners, and drive quality and productivity improvement initiatives.
Location: Bengaluru
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Direct and control retail loan and card application processing end to end, including underwriting, CPV, and disbursal.
  • •Ensure daily SLA targets through monitoring, performance reviews, spot checks, and timely responses to routine queries.
  • •Review daily rejects/referrals, improve reject/referral rates through training and continuous learning, and maintain data entry quality and credit policy compliance.
  • •Manage risks via exception reporting and ensure operating procedures/PPG are followed for all processed applications.
  • •Coordinate with other unit managers and risk/business partners for capacity planning, escalate exceptional occurrences, and support internal audits and quality improvement projects.

Key Requirements

  • •5+ years of work experience in retail products onboarding/processing environment.
  • •In-depth knowledge of procedures for cards data entry and CPV processes.
  • •Strong managerial and interpersonal skills to supervise teams.
  • •Sound knowledge of credit policies and understanding of systems.
  • •Should have handled a similar role for at least 2-3 years.
Experience:5+ years
Skills:CommunicationLeadershipAnalytical skillsStakeholder management

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
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Glassdoor: 3.3
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