Product Owner, AI Agents and Automation

Jerry
New York, Chicago, Boston, San Francisco
Workplace: RemoteFull timeUSD 160,000 - 210,000 annuallyFunction: Product ManagementExperience: 3+ yearsSkills: ["Systems thinking","Experimentation","Data-driven","Pragmatism","Stakeholder translation"]

Own the roadmap and end-to-end development of an agentic AI platform that powers customer-facing experiences, automating 70%+ of inbound sales and service requests. Partner with engineers to define prompt strategies, evaluation frameworks, and guardrails balancing latency, cost, and accuracy. Serve as the technical translator between product, engineering, and the broader org, using rigorous experimentation and OpenAI voice model evaluations to improve quality and automation rates.

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FursaFursa
Jerry
Jerry
4 days ago

Product Owner, AI Agents and Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: first listed 1 week ago

Job Summary

Own the roadmap and end-to-end development of an agentic AI platform that powers customer-facing experiences, automating 70%+ of inbound sales and service requests. Partner with engineers to define prompt strategies, evaluation frameworks, and guardrails balancing latency, cost, and accuracy. Serve as the technical translator between product, engineering, and the broader org, using rigorous experimentation and OpenAI voice model evaluations to improve quality and automation rates.
Location: New York, Chicago, Boston, San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end development for the AI platform and customer experiences, from roadmap through rollout.
  • •Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails balancing latency, cost, and accuracy.
  • •Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
  • •Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
  • •Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

Pay and Benefits

Salary: USD 160,000 - 210,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeavePaid Parental401kWellness StipendEmployer Matching

Key Requirements

  • •3+ years of experience in a technical role like forward deployed engineering or technical product management at a fast-paced startup.
  • •Passion and curiosity for AI systems, including modern LLMs.
  • •Comfort translating complex concepts in technical conversations around API design and system architecture.
  • •Familiarity with SQL and ability to use data to validate hypotheses.
  • •A track record of turning complex, strategic ideas into scalable, production-grade products.
Experience:3+ yearsStartupsAILLMs
Skills:Systems thinkingExperimentationData-drivenPragmatismStakeholder translation
Tech Stack:AILLMsAgentsInternal APIsOpenAIChatGPTVoice modelsWorkflow automationHuman-in-the-loopComputer-use agentsPromptsAPI designSystem architectureGuardrailsSQL

Company Brief

Jerry
Provides an AI-powered AllCarâ„¢ app that helps U.S. drivers compare and buy car insurance, manage maintenance and repairs, refinance loans, and access other car-ownership services through automated, data-driven workflows.
Industry: InsurTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series C
Headquarters: Palo Alto, United States
Founded: 2017
Glassdoor
Glassdoor: 4.0
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