NTT

2 days ago

Global Client Manager

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Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Build and nurture relationships with assigned client accounts, ensuring satisfaction and driving expansion across solution areas. Develop and execute account strategies using the latest technology sales methods and market trends, coordinating with a global network to meet revenue and margin targets while reducing churn. Serve as a first point of contact for client issues, transform client needs into actionable solutions, and manage accounts, opportunities, pipelines, and forecasts using Salesforce.com to hit quota goals.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build and nurture relationships with assigned client accounts to ensure client satisfaction and drive expansion across solution areas.
•Coordinate with a global network of offices to deliver exceptional client experiences.
•Develop and implement account strategies, including meeting revenue and margin targets while minimizing churn and maximizing retention.
•Use Salesforce.com to manage accounts, opportunities, pipelines, and forecasts, analyzing client situations to plan strategically.
•Act as first point of contact for client issues and translate client needs into actionable solutions that support buying lifecycle outcomes.

Key Requirements

•Strong sales business acumen with planning skills and ability to leverage tools to meet business requirements.
•Proven client engagement and management throughout the client lifecycle to improve relationships and drive sales growth.
•Ability to identify and advance opportunities at assigned clients and prospects.
•Extensive experience in global partner management and sales environments focused on business development.
•Bachelor’s degree (or equivalent) in business or a sales-related field.

Education:Bachelor's in business or a sales-related field

Skills:Client engagementStrategic thinkingIndependent workProblem-solvingStakeholder alignment

Tech Stack:Salesforce.comCRM

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT