Senior Software Engineer

HiOperator
Dallas
Workplace: OnsiteFull timeUSD 120,000 - 120,000 annuallyFunction: Software EngineeringExperience: 6+ yearsSkills: ["Communication","Collaboration","Empathy","Problem-solving"]

Senior Software Engineer to deliver large, complex features across the full tech stack, including front-end, back-end, DevOps, and ML/data tooling. You’ll own significant portions of the codebase, drive implementation and technical strategy, integrate with CRMs via REST/GraphQL/gRPC, deploy ML models, and build observability for LLMs in a fast-growing Dallas team.

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HiOperator
HiOperator
3 months ago

Senior Software Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Senior Software Engineer to deliver large, complex features across the full tech stack, including front-end, back-end, DevOps, and ML/data tooling. You’ll own significant portions of the codebase, drive implementation and technical strategy, integrate with CRMs via REST/GraphQL/gRPC, deploy ML models, and build observability for LLMs in a fast-growing Dallas team.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Deliver large and complex features quickly across the full tech stack (front-end, back-end, DevOps) and own significant sections of the codebase.
  • •Implement and coordinate technical strategy, including ML/data tooling and integration with external systems.
  • •Build and maintain API integrations with CRMs and other custom applications (REST/GraphQL/gRPC) and develop UI features to support new service offerings.
  • •Maintain 99% platform uptime and manage the DevOps pipeline to ensure reliability and observability.
  • •Deploy machine learning models and build/maintain the observability platform for the LLMs and AI tools used by the product.

Pay and Benefits

Salary: USD 120,000 annually
Perks:Health InsuranceGym MembershipPaid LeaveDentalVisionFree Parking

Key Requirements

  • •Have 5+ years of engineering experience
  • •Build API integrations with various CRMs and other custom applications using REST/GraphQL/gRPC
  • •Build UI features to support new service offering
  • •Maintain 99% platform uptime
  • •Manage dev ops pipeline and deploy machine learning models
Experience:6+ yearsSoftware engineeringMlData scienceCloud
Skills:CommunicationCollaborationEmpathyProblem-solving
Tech Stack:Google Cloud FunctionsApollo GraphQLReactJSPub/SubMultitenancyPyTorch

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

HiOperator
Provides a customer service operations platform combining trained human agents and AI tools to manage support for e-commerce and direct-to-consumer brands, improving response quality and operational efficiency.
Industry: Professional Services
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Headquarters: San Francisco, United States
Founded: 2016
WebsiteLinkedIn