Specialist, Customer Due Diligence Operations (KYB)

OKX
Dubai
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: bachelorsSkills: ["Teamwork","Communication","Attention to detail","Written communication"]

Review customer onboarding cases to ensure KYB principles align with company policy and customer risk assessments. Verify AML documentation using validation tools and reputable sources, request and follow up on required CDD/EDD information within SLAs, and investigate sanctions/PEP/adverse media matches from scanning tools. Provide AML/CDD issue updates to management, support CDD process enhancements, and manage related projects while maintaining high service quality.

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FursaFursa
OKX
OKX
1 day ago

Specialist, Customer Due Diligence Operations (KYB)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Review customer onboarding cases to ensure KYB principles align with company policy and customer risk assessments. Verify AML documentation using validation tools and reputable sources, request and follow up on required CDD/EDD information within SLAs, and investigate sanctions/PEP/adverse media matches from scanning tools. Provide AML/CDD issue updates to management, support CDD process enhancements, and manage related projects while maintaining high service quality.
Location: Dubai
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Complete reviews of incoming customer onboarding cases and ensure KYB principles match the KYB policy and customer risk assessment.
  • •Review KYB documents and verify AML documentation using validation tools and reputable sources.
  • •Request appropriate CDD/EDD documentation to complete AML onboarding in line with AML policies and procedures.
  • •Follow up on pending CDD/EDD requests and ensure communications are issued to meet relevant SLAs.
  • •Investigate potential matches from customer screening for sanctions, PEPs, and adverse media, and take appropriate action; provide management updates and support CDD enhancements.

Pay and Benefits

Perks:Health InsuranceMeal AllowanceLearning BudgetWellness Stipend

Key Requirements

  • •Complete tertiary higher education (Higher Diploma, Degree and onwards).
  • •2+ years’ experience in AML and CDD/EDD review or in a KYC work domain.
  • •Ability to work as a team player to deliver quality service within the function.
  • •Excellent communication and writing skills with strong attention to detail.
  • •Excellent spoken and written English command is required.
Experience:2+ yearsAMLKYC
Education:Bachelor's
Skills:TeamworkCommunicationAttention to detailWritten communication
Languages:English
Tech Stack:KYBAMLCDDEDD

Company Brief

OKX
Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Victoria, Seychelles
Founded: 2017
WebsiteLinkedIn