Senior Customer Engineer, Digital Native Enterprise - Bay Area

Cloudflare
San Francisco
Workplace: HybridFull timeUSD 221,000 - 300,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Presentation","Problem-solving"]

Own the technical relationship for Digital Native Enterprise accounts across the full customer lifecycle, from discovery and onboarding through adoption, renewal, and expansion. Lead pre-sales technical validation with bespoke architectures, demos, and PoCs across security, networking, and developer platforms. Drive measurable business outcomes by monitoring health telemetry, resolving integration bottlenecks, and running QBRs that translate platform metrics into C-level ROI.

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FursaFursa
Cloudflare
Cloudflare
1 month ago

Senior Customer Engineer, Digital Native Enterprise - Bay Area

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Own the technical relationship for Digital Native Enterprise accounts across the full customer lifecycle, from discovery and onboarding through adoption, renewal, and expansion. Lead pre-sales technical validation with bespoke architectures, demos, and PoCs across security, networking, and developer platforms. Drive measurable business outcomes by monitoring health telemetry, resolving integration bottlenecks, and running QBRs that translate platform metrics into C-level ROI.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead technical discovery, design bespoke architectures, and deliver demos and Proofs of Concept across security, networking, and developer platforms.
  • •Serve as the primary technical contact from contract signature through full platform adoption, leading technical onboarding and implementation.
  • •Proactively monitor customer health telemetry, resolve integration bottlenecks, and ensure rapid time-to-value.
  • •Drive commercial accountability by carrying a variable quota, identifying cross-sell/upsell opportunities, and leading technical QBRs tied to ROI.
  • •Maintain trusted advisory relationships with stakeholders across engineering and executive leadership, advising on architecture, security posture, and platform strategy.

Pay and Benefits

Salary: USD 221,000 - 300,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kParental Leave

Key Requirements

  • •Experience in a customer-facing technical role (Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering).
  • •Broad expertise across web security (WAF, DDoS mitigation, TLS, Zero Trust/SASE), networking (BGP, DNS, SD-WAN, MPLS, TCP/IP), and cloud infrastructure (AWS, GCP, Azure).
  • •Exceptional communication and presentation skills for both whiteboard technical sessions and strategic C-suite reviews.
  • •Integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into daily development to accelerate prototyping and delivery.
  • •Deep understanding of “The Life of a Request on the Internet.”
Skills:CommunicationPresentationProblem-solving
Languages:English
Tech Stack:AWSGCPAzureWAFDDoS mitigationTLSZero TrustSASEBGPDNSSD-WANMPLSTCP/IPWorkersWorkers AIAI GatewayVectorizePythonJavaScriptGo

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn