Systems Engineer

Fortinet
Tijuana
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Presentation skills","Customer-facing communication","Technical problem solving"]

Support the sales organization in technical pre-sales, sales call, and post-sales activities for enterprise security solutions. You’ll qualify and handle technical aspects of sales cycles, including RFIs/RFPs/RFQs and POC demos, and act as the main technical resource for proposals, demos, and customer education. After handoff, serve as the lead technical contact to troubleshoot, escalate, and resolve customer technical issues alongside support and engineering.

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Fortinet
Fortinet
1 day ago

Systems Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support the sales organization in technical pre-sales, sales call, and post-sales activities for enterprise security solutions. You’ll qualify and handle technical aspects of sales cycles, including RFIs/RFPs/RFQs and POC demos, and act as the main technical resource for proposals, demos, and customer education. After handoff, serve as the lead technical contact to troubleshoot, escalate, and resolve customer technical issues alongside support and engineering.
Location: Tijuana
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Qualify sales leads from a technical standpoint.
  • •Deliver presales solution support (proposals, demos, presentations) and lead technical aspects of the sales cycle from RFIs through RFPs/RFQs.
  • •Prepare and participate in tender documents, proposals, and POC demo activities.
  • •Serve as the main technical resource on sales calls; educate customers on features, specifications, functionality, and integration.
  • •Act as the lead technical contact post-sales to address technical issues, working with support and engineering to elevate and resolve problems.

Key Requirements

  • •Field sales experience.
  • •Experience in technical/pre-sales support as a sales or systems engineer.
  • •Experience in LAN/WAN/Internet services administration.
  • •Experience handling mid and large enterprise accounts, lab setup, and proof-of-concept (POC).
  • •Solid security-solution knowledge in cloud environments and security frameworks (e.g., NIST, MITRE ATT&CK, OWASP).
Education:Bachelor's
Skills:Presentation skillsCustomer-facing communicationTechnical problem solving
Languages:English
Tech Stack:AWSAzureAlibabaGoogle CloudSaaSOrchestrationMulti-vendor integrated deploymentNISTMITRE ATT&CKOWASPCyber Kill ChainRoutingSwitchingVPNFirewallSDWANSandboxingUEBAApplication securitySASE

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn