Senior Product Operations Manager

Amae Health
San Francisco
Workplace: OnsiteFull timeUSD 155,000 - 175,000 annuallyFunction: Business OperationsExperience: 5+ yearsSkills: ["Systems thinking","Communication","Cross-functional coordination","Triage","Operating in ambiguity"]

Own end-to-end product launch, rollout, and adoption for a healthcare platform serving people with severe mental illness. Partner with Product, Engineering, and Clinical teams to turn strategy into real-world execution: build rollout playbooks, run training and live sessions, create operational documentation and rhythms, coordinate cross-functionally to deliver, and manage product feedback loops by triaging support tickets and converting insights into actionable inputs.

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Amae Health
Amae Health
1 day ago

Senior Product Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Own end-to-end product launch, rollout, and adoption for a healthcare platform serving people with severe mental illness. Partner with Product, Engineering, and Clinical teams to turn strategy into real-world execution: build rollout playbooks, run training and live sessions, create operational documentation and rhythms, coordinate cross-functionally to deliver, and manage product feedback loops by triaging support tickets and converting insights into actionable inputs.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own end-to-end execution of product launches from rollout planning to go-live
  • •Build scalable playbooks to ensure features land effectively across clinics
  • •Translate product into practice via training, materials, and clinical workflows and run live sessions
  • •Create and maintain documentation and operating rhythms to keep Product, Engineering, and Clinical aligned
  • •Manage intake and triage of product feedback and support tickets, turning insights into inputs for Product and Engineering

Pay and Benefits

Salary: USD 155,000 - 175,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeaveParental Leave

Key Requirements

  • •5+ years in product operations, GTM, or similar execution-heavy roles
  • •Proven track record launching products and driving adoption
  • •Strong systems thinking with processes that scale across teams
  • •Experience managing feedback loops, support workflows, or ticket triage
  • •Comfort operating in ambiguity—creating clarity and finishing what you start
Experience:5+ yearsHealthcareGTMProduct launchesSevere mental illnessBehavioral health
Skills:Systems thinkingCommunicationCross-functional coordinationTriageOperating in ambiguity

Company Brief

Amae Health
Amae Health provides digital behavioral health services focused on maternal and parental mental health, offering teletherapy, care coordination, and supportive programs for pregnancy, postpartum, and family wellbeing to improve outcomes for parents and infants.
Industry: Mental Health
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