Event Usher/ Ticket Taker-Coca-Cola Amphitheater

Live Nation Entertainment
Alabama
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Judgment","Tact","Diplomacy"]

Help ensure a safe, clean, and welcoming guest experience at Coca-Cola Amphitheater by greeting visitors, scanning tickets, answering questions, resolving issues, and verifying tickets/passes. Support guests locating seats, assist patrons with special needs, guide directions and emergency exits, and participate in venue recycling and sustainability efforts before, during, and after shows, along with other tasks requested by management.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
3 months ago

Event Usher/ Ticket Taker-Coca-Cola Amphitheater

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Help ensure a safe, clean, and welcoming guest experience at Coca-Cola Amphitheater by greeting visitors, scanning tickets, answering questions, resolving issues, and verifying tickets/passes. Support guests locating seats, assist patrons with special needs, guide directions and emergency exits, and participate in venue recycling and sustainability efforts before, during, and after shows, along with other tasks requested by management.
Location: Alabama
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Greet guests, scan tickets on entry, answer questions, and assist guests in locating seats.
  • •Help keep the venue safe, clean, and presentable throughout the event.
  • •Resolve guest complaints or problems and provide assistance to guests with special needs.
  • •Examine tickets or passes to verify authenticity and assist with entry to seat levels.
  • •Guide guests to exits or provide instructions/assistance in emergencies; participate in recycling and sustainability efforts and other management-requested tasks.

Key Requirements

  • •High school diploma (or equivalent) preferred.
  • •1+ year in a guest service role preferred.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Good judgment, tact, and diplomacy when handling guest needs.
  • •Ability to constantly walk, climb stairs, and occasionally sit, with lifting and carrying 25 lbs or more.
Skills:CommunicationInterpersonal skillsJudgmentTactDiplomacy

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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